Data in Customer Information not visible.
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05-07-2024 04:45 AM
Hello Everybody,
I would like to ask about the issue we're facing when a user is not able to see the widget's content in Customer Information within CSM Configurable Workspace. With the admin role, I can see it. Important to mention is that we are not using sn_customerservice_agent role. Does some ACL block it? Thanks for the pieces of advice.
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05-13-2024 01:43 AM
Able to solve it by adding needed roles to the data broker ACLs within the Customer Central application.