Follow-up questions not invisible if there is a different choice given to the main question

AdamUMC
Giga Guru

Hello,


I have built a form with one main question, which can be answered by some choices.

 

Selecting a choice means that follow-up questions related to that choice will be shown.

When I answer the main question with a different choice, the questions that belonged to the previous choice do not disappear from the form.

How do I solve this? Thanks in advance!

12 REPLIES 12

swathisarang98
Giga Sage
Giga Sage

Hi @AdamUMC ,

 

what have you configured to show choices or next question ? Ui policy or client script ?

 

If UI policy then check whether reverse if false is selected or not ? if not selected please make it as true and then test 

If you are showing choices based on script then for hiding also you might have to do scripting, 

 

So could you please share some screenshot of whatever you have configured till now ?

 

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Swathi Sarang

Hi @swathisarang98,

Thank you for your reply.
I use "Catalog UI Policies" (15 pieces).

"Reverse if false" is TRUE for all 15 UI policies.

AdamUMC_0-1711025702381.png


Do you need more screenshots? Thanks!



@AdamUMC  yes could you please open few of them and show me condition(screenshots) ? and ui policy action and also could you share the form view where you are testing this ?

 

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Swathi Sarang

Hi @swathisarang98 ,

Thank you! Hereby the requested screenshots: