Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Hide ACL error message

Vinay49
Tera Expert

Hello,

When a read only user opens the certification task, the users sees a three error messages. Can these messages be removed?

Vinay49_0-1709871518462.png

Appreciate with the help.

5 REPLIES 5

Sandeep Rajput
Tera Patron
Tera Patron

@Vinay49 As rightly stated by others the user doesn't have read access via ACLs hence the error is being shown here.

 

Solution: Create Read ACL for the user

 

OR

 

Use the following property to false to  suppress the errors.

 

Name : glide.db.encoded_query.field_acl_error_msg 
Type : true | false
Value: false

Source: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717961