I have followed the steps mentioned in below servicenow documentation to add an icon to next to a reference field in the configurable workspace view, the icon has appeared well but I have also configured an action to the icon upon clicking it, I am having an issue with this action. I have configured a url to that icon, which should be opened upon clicking that icon, but it is not functioning, there is no action happening when clicked on it. Please let me know if I am missing anything.Any help would be appreciated.
Documentation from ServiceNow : https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/workspace/ta....
Below is the configuration setup:
Thanks.
