How to autopopulate choice if there is single value

[Community Alums]

Hi Team,

We have a requirement wherein if we select subcategory in case form, there is a a choice field called "Customer Requested", which should autopopulate  if there is a single value based on the Sub category and should not be maually selected.

[Karan Chhabra6 · Accepted solution]

Hi @Community Alums ,

You need to create a onChange client script

onChange variable - subcategory

Client script: please double check the backend name of the variable and change accordingly

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }

    var custReq = g_form.getElement('u_customer_requested');

    if (custReq.options.length == 1) {

        g_form.setValue('u_customer_requested', custReq.options[0].value);

    }
}

If my answer has helped with your question, please mark it as correct and helpful

Thanks!