How to hide empty variables on Approval form?

[Flybook]

Hello Experts!

I want to hide unanswered(Empty) variables on the approval from.

I have few Service Requests where there are multiple variables created. mandatory ad non-mandatory.

I want to hide variables which are not filled by the end user. If it's empty, do not show up on an approval form. 

Except one variable: "Provide further information": This one is not mandatory but i need it on the approval form.

Is this possible with UI Policy, If so, how can i configure it?

Please advise!

Thank you.

[Ashutosh Munot1]

HI,
Is this on service portal or normal approval form?

Thaanks,
Ashutosh

[Flybook]

Hello Ashutosh,

It is on the Service Portal.

Thank you!

[Ashutosh Munot1]

HI,

Check this out:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0694706

Thanks,

Ashutosh

[Flybook · Accepted solution]

Thank you Ashutosh!

I was able to achieve this functionality by updating UI Macro "approval_variable_summary"

Works Beautifully!