How to set auto redirect customers CSM Portal?
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08-30-2020 10:26 PM
Hi Team,
I have created CSM users and added users to sn_customerservice,customer Role. I need to redirect customer to directly CSM portal whenever login .
Could you please provide me the solution for this .is there any oob script availableor do we need to create.
Please provide me the solution for this.
Thanks in Advance.
Regards,
Tej Krishna
1 REPLY 1
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08-31-2020 11:19 AM
Hello
This can be achieved by creating Login Rules. Please refer the below link for more info.
https://hi.service-now.com/kb_view.do?sysparm_article=KB0746730
Please hit correct or helpful if this resolves your issue.
Thanks
Nitin