How to set auto redirect customers CSM Portal?

Tej krishna
Kilo Explorer

Hi Team,

I have created CSM users and added users to sn_customerservice,customer Role. I need to redirect customer to directly CSM portal whenever login .

Could you please provide me the solution for this .is there any oob script availableor do we need to create.

Please provide me the solution for this.

Thanks in Advance.

 

 Regards,

Tej Krishna

1 REPLY 1

Nitin_NOW
Tera Guru

Hello 

This can be achieved by creating Login Rules. Please refer the below link for more info.

https://community.servicenow.com/community?id=community_question&sys_id=c4573063db579380feb1a851ca96...

https://hi.service-now.com/kb_view.do?sysparm_article=KB0746730

Please hit correct or helpful if this resolves your issue.

Thanks

Nitin