Installation guide for Service Bridge

[Rahul115]

Hi,

Has anyone installed the service bridge , i am able to activate the replication between the instances , however unable to see record producer entitlement in Customer instance. If you have any installation guide/doc please help. And what will be the Customer ID.

Thanks,

Rahul

[Community Alums]

There is no any formula option in the mappings in SB. It is present in IDR as adaptor rules not in service bridge. Can u please send me screen shot of it.

[Anish Reghu]

You are right. It is the Script instead.

1. In the map editor, click on the Work notes field in the producer instance and select the Script option.

In the Script field, enter a script that will be used to update the "Work notes" field. For example, you could use the following script to include the data from the fields in the work notes:

currentValue = producer.work_notes;

producer.work_notes = currentValue + '\n\nAdditional Details:\n\nField 1: ' + consumer.field_1 + '\nField 2: ' + consumer.field_2 + '\nField 3: ' + consumer.field_3;

Replace field names accordingly above.
This script will get the current value of the "Work notes" field in the producer instance, and append the additional details to the end of the field.

Kindly mark the response as Correct or Helpful.

Cheers,

Anish

[Community Alums]

No there is no any option for scripting too ...Only we have option of inbound and outbound entries.

[Anish Reghu]

Can you show the Target mapping tab in the form section?

Regards,

Anish

[Community Alums]