Missing UI buttons on change request record within CSM and FSM Workspace

[Lee Coogan]

Good Morning

I am in the process of reconfiguring the CSM and FSM workspace to suit our needs. I have managed to add all UI buttons 'Save' and 'Resolve' for incidents, requests and cases but I cannot seem to add any UI buttons for the change request forms?

Within the native UI we have the ability to analyze, implemented, review etc but none of these seems to be availble within the CSM workspace, is there a way to add this?

thanks

Lee

[Amarjeet Pal]

Hello @Lee Coogan ,

Please look for the UI buttons on change request  and check the functionality of workspace . Please find below screenshot:

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/configurable-wo...

Thanks

Amarjeet Pal

Advania UK