OCM for ServiceNow in Healthcare

[kmullins125]

Wondering if anyone has any good playbooks handy for reference without PI data that I could learn from as I am adopting Organization Change Management to support our ITSM change within our company?

[Community Alums]

Hi @kmullins125 ,

Hi @kmullins125 ,

These docs will provide you with enough information to build your own OCM playbook:

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/playbook/chan...

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/playbook/buil...