View csm entitlements in knowledge base
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05-07-2024 04:44 PM
In the CSM Fundamentals course, there is a diagram that shows a contact can use the knowledge base to review entitlements, but when I logon as a contact and go to Knowledge, I do not see any entitlements. I can only see articles. Is there something that needs to be setup for the entitlements to show in Knowledge?
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