As a Product Owner, introducing new functionalities like Digital Portfolio Management and Service Builder is exciting. These tools empower organizations to manage services and offerings more effectively.However, with innovation comes complexity. Sudd...
Hello guys! As the title says, I cannot see the option/field under Return fields in my custom Lookup data source. Keep in mind that the column sys_id is available, but not visible in back-end. Any ideas how I can make it show in the UI Builder? T...
I have the following Action I'm trying to create to do the following:1. Take in a string of numbers (this will be sys_id's from the question_choice table that is connected to a catalog item - List item).2. convert the comma separated sys_ids to an a...
Hi, I try to do a loo where i want to execute one action if a sc_task is updated OR if 2 minutes is passedbut repeat 5 times.When le loop is executed one time and passed on one branch of the "do the following in parallel" it not wait a second time in...
Hi everyone,I can share the reports I’ve created on the portal, but I want to make sure users cannot access the back-end The goal is for users to only view the reports without being able to edit them or directly access the back-end.Thanks and Regards...
Hello,I have a flow where I am doing a lookup on a group and looping through and adding to flow variable. Then I would like to add to watchlist. Any assistance is appreciated.
Hello All, I have a order guide which has a Lookup select box variable "Model" referenced to Vendor Items table(pc_vendor_cat_item). In this variable I am display the product model names as choices for the user. My requirement to display the price of...
Normally when you have a Reference to Change Request, the reference field shows the number of the Change Request. This is confirmed by the number field on Task being the display for the Change Request table. We recently put in an override for the S...
Hello,I have an spModal with two buttons. I would like to display a message to the user when the "Agree" button is selected, and a different message when the "Disagree" button is selected. In addition, if the user closes the modal by clicking the "X"...
I want to restrict the selection of past date on the "due date " field on the p_taskfor that i have create ui policy for the same.. but whenever i try to complete or cancle the p_task it shows the error mentioned in the ui policy ( even when due date...
Hi All, This is my first try at writing article here on the community, its about a Client Script Duplicate Audit script. This background script identifies duplicate client scripts on specific tables such as incident, change_request, etc. Its goal is...
Hi Team,We need to ensure that variables are initialized when a case is created or transferred between services via the agent workspace, similar to how it operates through the ESC portal.To achieve this, we're using a Business Rule that triggers when...
Hi everyone, I'm currently working on incident creation using inbound emails and event management. Here's the issue I'm facing: An inbound email correctly triggers incident creation via a configured flow.After resolving the incident, if a similar inc...
Good morning, everyone, I have agents in workspace that are trying upload encrypted files into ServiceNow but its throwing an error message when they do. I did check the attachments system property and the file extension has been added but its still ...
Hi Team!The portal taxonomy I'm working on has 3 levels.For levels 1 and 2 I can change the icons, but for level 3 the "[Update][Delete]" buttons don't appear for me.Has anyone else experienced this?
| User | Count |
|---|---|
| 133 | |
| 50 | |
| 35 | |
| 19 | |
| 17 |
