I want to insert "Additional comments" into an incident without use servicenow's frontend

[gcesarpr]

I want to insert "Additional comments" into an incident without use servicenow's frontend,

[The SN Nerd]

Before Update/Insert Business Rule:

current.comments.setJournalEntry('comment',user);

https://developer.servicenow.com/app.do#!/api_doc?v=jakarta&id=r_GlideElement-setJournalEntry_Object...