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Need to pull SLA Definition fields into a report

chatsaurav19
Tera Contributor

Hi All,

 

Can someone please tell which is the table from which the below fields can be pulled to create a report?

 

chatsaurav19_0-1692604011681.png

 

Pl Note : contract_sla, sc_task_sla is not fetching these fields.

 

Thanks and Regards,

Saurabh

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @chatsaurav19 ,

 

Utilize the task_sla table to fetch the data: 

 

AndersBGS_0-1692604283882.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

2 REPLIES 2

Mohith Devatte
Tera Sage
Tera Sage

Hello @chatsaurav19 ,

please try reporting on task _sla table.

 

IF this helps 

mark the answer correct 

THnaks

AndersBGS
Tera Patron
Tera Patron

Hi @chatsaurav19 ,

 

Utilize the task_sla table to fetch the data: 

 

AndersBGS_0-1692604283882.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/