how to add Feedback option to a custom service portal

Adn Akbar
Tera Contributor

How can I add the feedback option like in HI portal into custom portal page for feedback from users.

1 REPLY 1

Loudigi
Kilo Sage

You can create an open survey that you point users to via the quick links or from the main banner. Additionally, you could add a portal announcement banner at the top with button to the survey. 

 

If you have Virtual Agent, you can use proactive triggers to offer up the survey.