how to add Feedback option to a custom service portal
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‎01-04-2024 07:58 AM
How can I add the feedback option like in HI portal into custom portal page for feedback from users.
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‎01-04-2024 06:15 PM
You can create an open survey that you point users to via the quick links or from the main banner. Additionally, you could add a portal announcement banner at the top with button to the survey.
If you have Virtual Agent, you can use proactive triggers to offer up the survey.