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05-09-2024 09:44 AM
Greetings to All,
So I have a slightly strange issue and I'm wondering if anyone has advice for what I should do. Two years ago I took a bunch of the courses to familiarize myself with Service Now. I completed all of the required learning, but was unable to take the exam in time. All of my badges and accomplishments have been saved under my old email address. I am now trying to get into the upcoming cohort and I have started my journey using a new email address. Do my accomplishments transfer over? How do I resolve this? I really want to be a part of this community and I'm afraid of something derailing my progress. Has anyone gone through this? Is there someone I can contact to speak with a live person to discuss my situation? Any help or advice would be greatly appreciated.
Sincerely,
Marshal "Marsh" Brown
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05-09-2024 08:51 PM
Hi @MarshalB ,
You follow below KB link to merge your accounts.
https://nowlearning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/c...
Regards,
Bubuprasad
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01-29-2025 11:40 PM
How To remove TNSDC Cohort 4
