Hi all! Hoping to get some guidance on creating a scripted acl related to knowledge. The problem we are trying to solve is that if a user is using the "View As" function to view a KB article as one of their direct reports, they do not get access to the attachments on the KB article.
We did create a HI case and they acknowledged this gap and created a PRB for it. Until that gets solved, we were hoping to create an ACL to allow users who have the View As access to view any attachments on the sys_attachment table that are part of a specific knowledge base.
I was able to get working to only allow access to attachments related to a knowledge article, but need some guidance on how to look up the actual knowledge base of the article attachment and if its not part of a specific knowledge base, access is denied.
Thanks in advance!
