Service Catalog

zurabi gongadze
Tera Contributor

Hi Everyone 

 

I have some issues; in the service catalog, I have an item mobile phone, and down the picture, as you see, there is a "your comment " section down the mobile phone icon.  

 

I want to move the "your comment " section next to the mobile phone icon down to the "Useful link" section.  I tried many ways, but I need to figure out how to do it. 

 

"Your comment" is variable, and this "mobile phone" is an item. It doesn't work from the catalog designer either.

 

I would appreciate your help.

 

Thanks 

2 REPLIES 2

Hemanth M1
Giga Sage
Giga Sage

Hi @zurabi gongadze ,

 

You can't put comments before useful links since its catalog item instructions and you added a picture to a catalog item, However you can achieve something like this

 

remove uploaded picture , deactive current comment variable 

1)Create variable set , add rich text label variable type and add  the picture

2)Create a variable single line text as comments

3)On the variable set layout as two column wide alternate sides 

 

this would appear as below

 

HemanthM1_0-1698343446240.png

 

 

Hope this helps.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

zurabi gongadze
Tera Contributor

hi Hemanth

Thanks for your replay. 

 

So there is no way to make comments section down to this URL . to look it more beautiful ???