ServiceNow Portal is showing the catalog items in list view for all users.

Seema Thakre
Tera Contributor

‎11-01-2023 05:03 AM

Hi,

       the portal pages that show the catalog items are displaying in list view.  It should be in card-view and allow it to be changed. How can I change it from list view to card view?

Please let me know the answer.

 

Thanks,

Seema Thakre

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3 REPLIES 3

SANDEEP28
Mega Sage

‎11-01-2023 05:06 AM

@Seema Thakre can you share screenshot here

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Seema Thakre
Tera Contributor
In response to SANDEEP28

‎11-22-2023 10:18 PM

SeemaThakre_0-1700720192480.png

This is the screenshot of the portal page.

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Community Alums
Not applicable

‎11-01-2023 10:46 PM

Hello @Seema Thakre ,

 

For this, you need to go to user preference, then select "catalog-item-list-view," and in value, it should be "card" . To make this preference a default, you can create it with an empty User field. SS:

 

Khushbookabra_0-1698903688660.png

 

@Seema Thakre , Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.

 

Thank You!

 

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