Hello SNUG Members!    We're excited to be hosting the in-person Grand Rapids SNUG Meeting, on March 19th at Acrisure, 70 Ionia Ave SW, Grand Rapids, MI.      We continue to refine the agenda as we get closer to the event date and would like to spotlight as many customers as possible, so if you are interested in participating, please reply to this post so we discuss your participation at the event.  To learn more about ways to participate, you can view the SNUG Participation Guide.       Enhancing and accelerating your success with ServiceNow is the focus of SNUG events. Space may be limited, so please register today to reserve your spot!    Agenda (subject to change):  9:30 AM – 10:00 AM | Workshop Registration 10:00 AM - 12:00 PM | Pre-SNUG Workshop - Topic TBD 12:00 PM - 1:00 PM | SNUG Registration & Lunch 1:00 PM - 1:15 PM | Welcome & Opening Remarks 1:15 PM - 1:45 PM | ServiceNow Presentation - The AI Control Tower: Your Blueprint for Business Reinvention 1:45 PM - 2:15 PM | Customer Presentation - TBC (Volunteers Needed!) 2:15 PM -2:30 PM | Break 2:30 PM - 3:00 PM | Sponsor Presentation - GlideFast 3:00 PM - 3:30 PM | Customer Presentation - TBC (Volunteers Needed!) 3:30 PM | Event Concludes   SNUG meetings are one of the best ways to learn from and collaborate with other ServiceNow customers.  Whether you are new to ServiceNow or a long-time customer, SNUG meetings are designed with input from the community help you on your journey.         You will have the opportunity to network with your peers during breaks and lunch.     Register now as space may be limited.     We look forward to seeing you there!  ... View more

Is there going to be a 2025 SNUG for Grand Rapids?  I know there was an ask to solidify a location.  ... View more

  Hello SNUG Members!    We're excited to be hosting the in-person Grand Rapids SNUG Meeting, on March 19th at Acrisure, 70 Ionia Ave SW, Grand Rapids, MI.      We continue to refine the agenda as we get closer to the event date and would like to spotlight as many customers as possible, so if you are interested in participating, please reply to this post so we discuss your participation at the event.  To learn more about ways to participate, you can view the SNUG Participation Guide.       Enhancing and accelerating your success with ServiceNow is the focus of SNUG events. Space may be limited, so please register today to reserve your spot!    Agenda (subject to change):  9:30 AM – 10:00 AM | Workshop Registration 10:00 AM - 12:00 PM | Pre-SNUG Workshop - Topic TBD 12:00 PM - 1:00 PM | SNUG Registration & Lunch 1:00 PM - 1:15 PM | Welcome & Opening Remarks 1:15 PM - 1:45 PM | ServiceNow Presentation - The AI Control Tower: Your Blueprint for Business Reinvention 1:45 PM - 2:15 PM | Customer Presentation - TBC (Volunteers Needed!) 2:15 PM -2:30 PM | Break 2:30 PM - 3:00 PM | Sponsor Presentation - GlideFast 3:00 PM - 3:30 PM | Customer Presentation - TBC (Volunteers Needed!) 3:30 PM | Event Concludes   SNUG meetings are one of the best ways to learn from and collaborate with other ServiceNow customers.  Whether you are new to ServiceNow or a long-time customer, SNUG meetings are designed with input from the community help you on your journey.         You will have the opportunity to network with your peers during breaks and lunch.     Register now as space may be limited.     We look forward to seeing you there!    ... View more

We're excited to announce that the next Grand Rapids SNUG will be on Thursday, March 19th at Acrisure.   Currently, we are looking for customers who would like to share their expertise with the group. SNUG presentation are typically 30 minutes in length – the perfect amount of time to share your best practices or a demo in a supportive, community environment. If you are interested in speaking, please email Shannon Sparks at shannon.sparks@servicenow.com.   Stay tuned for a registration page in the coming weeks! ... View more

Hello SNUG Members!    It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16 th !    We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalist act to finish.    REGISTER TODAY  *You must register in advance to receive Zoom login information. ** If you don't receive your login information, please check your spam/junk email folder(s).    Registered attendees will be provided a link to attend prior to the event with Zoom login credentials. You might be asked to login and/or register for Zoom to enter the virtual meeting.    REGISTER TODAY   * The virtual event will be delivered via Zoom Webinar. Use these links to access information about Zoom Webinar Language and Accessibility features.    Tracy O'Brien SNUG Program Manager ... View more