Followup checkbox in Vendor Risk Assessment not working in Vancouver release
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11-09-2023 05:41 AM
- Go to the ServiceNow instance --> Third Party Risk Management
- Open Vendor Risk Assessment
- In Generating Observation State, Go to the bottom, into the Questionnaires related list
- Use the gear icon and add View Responses, if not already visible
- Click on View Responses
- See the first question that has the yellow Issue icon
- Add a comment and check “Follow Up” and “Comment for Vendor”
- Select the Return to Vendor button at the top
Comments do not flow to Vendor Portal
But they are visible on the issue form in servicenow. Kindly suggest.
3 REPLIES 3
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Not applicable
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11-09-2023 10:34 PM
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11-21-2023 05:52 AM
Can you please help me in knowing if followup checkbox is working in Vancouver release
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11-26-2023 09:21 PM
Hi @gauriShetye ,
Yes , it works in Vancouver Release.