GRC

[Josette_Steele]

Can the GRC module function in the legacy platform? 

[Simon Hendery]

Sorry, @Josette_Steele, but your question is still unclear. When you say you haven't moved to the Now Platform, do you mean you are not currently a ServiceNow customer/user? Or are you referring to the Next Experience UI that was introduced a couple of years ago? Or are you using an on-premises instance of ServiceNow? Or is it something else?

[Josette_Steele]

Simon,

We are a ServiceNow customer. We do not have an on-prem instance.  We have not moved to the Next Experience as you called it. 

Since we do not have the Compliance Workspace dashboards to alert people of the tasks that have been assigned to them.  My question was how to people get notified that they have a task without the use of the Compliance Workspace Dashboard?

We sort have found a way to create a notification when a request is made to review a policy.  It is a custom notification.  But I feel there must be a better way.

[Josette_Steele]

We purchase the IRM module.  I realize I might have been incorrectly calling it the GRC.  We have not moved to the Next Experience as of yet.  

We have been self implementing IRM and I keep running into the difference between what I have seen in my training and my current instance.  Which lead me to ask if works in previous environment. 

I guess I am just going to have to wait until the environment matches my training.

[Mark Roethof]

Hi there,

Seeing all the responses your question is still a bit vague.

Though perhaps you mean different family release than, between your instance and the training? Is that what you mean?

[Josette_Steele · Accepted solution]

To all of you,

We are still on the UI 16 interface.  This is what I meant by Legacy.

I have found a work around to make the IRM module do what I need it to in the UI 16. 

Thank you for all the comments.