"GRC Business User - Lite" role not available on PD instance

Ajay Guggilla1
Mega Guru

‎12-14-2023 05:48 AM

Any tips to install the "GRC Business User - Lite" on the personal instance ?

Tried to opt in through the store but says i cant use my personal account. 

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2 REPLIES 2

Anil Lande
Kilo Patron

‎12-14-2023 06:09 AM

Hi,

Please check below links:

https://www.servicenow.com/community/grc-forum/what-this-plugin-quot-grc-business-user-lite-quot-is-...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864247

 

If you want to install any application from store then we need to use partner/customer credentials (for ServiceNow support portal). We cannot install store plugins on PDI.

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande
0 Helpfuls

Community Alums
Not applicable

‎12-14-2023 06:56 AM

Hi @Ajay Guggilla1 ,

"GRC Business User - Lite" is not available for PDIs unfortunately.

This role is applicable only for customers who have purchased the 'Risk Lite Operator' license and installed the GRC: Business User – Lite application from the ServiceNow Store. Which is Only possible in your Company's non-prod instances. Personal Email ID's won't work for ServiceNow Store.