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I have that many blogs in the ServiceNow Community now I thought it wise to take stock and to introduce some semblance of structure. So here you have what I have classified as the enterprise service management blogs:
Enterprise Service Management
9 Service Automation Benefits For The Joiners/Movers/Leavers Process And HR
Enterprise Service Management Through An HR Custom App Lens
Observations On ITSM, Or Should I Say Service Management, In Israel
The Consumerization of HR? Yes, Consumerization Is Not Just An IT Thing
A Future Role for IT: Managing Service Relationships Inside and Outside the Enterprise
The growing use of ITSM and ITIL outside of the IT organization and other statistics
Custom Apps
It's A Custom App World After All
The Rise Of The Citizen Developer, Or Is That Citizen Creator?
App'y Christmas From Informa And ServiceNow
NowForum: The ServiceNow CreateNow Hackathon Comes To Europe
ServiceNow
What's New In The ServiceNow Eureka Release?
What's New In The ServiceNow Dublin Release?
Fred Luddy: "The Future of Now"
More blog summaries:
Blog Summary: Improving IT Operations
Blog Summary: The Future of IT, ITSM, Service Desk, and ITIL
Blog Summary: Thinking Differently And The Need For IT Change
Even older but potentially still relevant blogs can be found here: My Forrester Blog Index — The End Of A Blog Roll | Stephen Mann's Non-Blog
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