stephenmann
Tera Contributor

I have that many blogs in the ServiceNow Community now I thought it wise to take stock and to introduce some semblance of structure. So here you have what I have classified as the enterprise service management blogs:

 

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Enterprise Service Management

 

9 Service Automation Benefits For The Joiners/Movers/Leavers Process And HR

 

KPMG Survey: 98% Of Knowledge14 Attendees Believe The IT Service Model Can Improve Other Lines-Of-Bu...

 

Enterprise Service Management Through An HR Custom App Lens

 

Observations On ITSM, Or Should I Say Service Management, In Israel

 

The Consumerization of HR? Yes, Consumerization Is Not Just An IT Thing

 

A Future Role for IT: Managing Service Relationships Inside and Outside the Enterprise

 

The growing use of ITSM and ITIL outside of the IT organization and other statistics

 

Custom Apps

 

It's A Custom App World After All

 

The Rise Of The Citizen Developer, Or Is That Citizen Creator?

 

App'y Christmas From Informa And ServiceNow

 

NowForum: The ServiceNow CreateNow Hackathon Comes To Europe

 

ServiceNow

 

What's New In The ServiceNow Eureka Release?

 

What's New In The ServiceNow Dublin Release?

 

Fred Luddy: "The Future of Now"

 

Dublin: The Lowdown

 

More blog summaries:

 

Blog Summary: Improving IT Operations

 

Blog Summary: The Future of IT, ITSM, Service Desk, and ITIL

 

Blog Summary: Thinking Differently And The Need For IT Change

 

Blog Summary: Social Media

 

Even older but potentially still relevant blogs can be found here: My Forrester Blog Index — The End Of A Blog Roll | Stephen Mann's Non-Blog