I have that many blogs in the ServiceNow Community now I thought it wise to take stock and to introduce some semblance of structure. So here you have what I have classified as the thinking differently blogs:
Working In IT: Does Your Attitude Determine Your Altitude?
Dear ITIL, Please Kill Off The Configuration Management "Process" (archived link)
Think “Consumerization Of Service” Over “Consumerization Of IT”
User-Centric IT: The Right Message With The Wrong Words?
Bad Language, I&O Divides, Spinning Plates, And Funny Bicycles - Surely IT Needs To Change?
I Bet Your Service Desk Has A VIP List, But What About One For “Very Important Roles”?
Like BYOD and Shadow IT, “Personal Cloud” Is Driven By Your People Not The Technology
The itSMF USA IT Service Management Think Tank AKA "The Revolutionary Network"
2014 IT Priorities: The Aspiration To Action Gap
Please Stop Reinventing The Wheel: Let Real IT People Help Guide You To Real IT And ITSM Success
CIOs: Stop Letting Your People Attend IT Events With Little Value
IT to Business Alignment? Surely It’s Time To Move On From Just Talking About It
Innovation: What Does It Really Mean?
Speak At Knowledge 14: It’s Time To "Pay IT Forward"
The, Or Should I Say Your, Service Management Call To Action
Whose Incident Priority Is It Anyway?
7 Practical Tips For Marketing IT To Business Stakeholders
NowForum: Valuable Content, Peer-Networking, and the Art of the ITSM-Possible
A lesson in honesty for IT from reality TV
Thought Leadership? What about "Thought Partnership"?
More blog summaries:
Blog Summary: Improving IT Operations
Blog Summary: The Future of IT, ITSM, Service Desk, and ITIL
Blog Summary: Enterprise Service Management, Custom Apps, And ServiceNow
Even older but potentially still relevant blogs can be found here: My Forrester Blog Index — The End Of A Blog Roll | Stephen Mann's Non-Blog
