Help Shape the Future of AI Admin Center —Share Your Feedback

[AnjelicaMationg]

Who we're looking for: Customers using AI Admin Center (formerly known as Now Assist Center) – if that's you, keep reading!

 

Why We're Asking

We're gathering feedback from real implementers and decision-makers—people like you who are actually using AI Admin Center (aka Now Assist Center) day-to-day—to make sure we're building the right things for your world.

🎯 Here's what we're focusing on:

Feedback based on your use

How has your experience been using AI Admin Center? This is your chance to surface adoption challenges that you might be facing.

AI Readiness
How do you define what it means to be ready for AI adoption? Who's involved in those conversations? And what kind of ongoing support would make the biggest difference?

Ways of Working
How does your team actually operate? What does a day look like for implementers? Decision-makers? Where do friction points show up?

Implementation Success
How do you define "done"? What's helped you get there faster? What would get you there even faster?

 

Study Details

🗓️ When: August 24th – September 4th
💻 Format: One-on-one conversation (60 minutes) via Zoom
💬 What you'll get: A chance to directly influence the product roadmap—plus you'll be part of a small group helping shape the future of AI Admin Center.

 

How to Participate

If you're a customer using AI Admin Center, we'd love to talk to you! As a thank-you, eligible participants may receive an e-Gift Card (up to $125 USD) or ServiceNow-branded swag, depending on your company’s policies.

Sign up here to join!