Which plugins we need to install for on-Call support in Service operations workspace for ITSM

HARITHA KHAREED
Tera Contributor

‎05-28-2024 05:16 AM

Hi all,

I want Which plugins we need to install for on-Call support in Service operations workspace for ITSM and what are dependency

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3 REPLIES 3

Mark Manders
Mega Patron

‎05-28-2024 06:11 AM

In your navigator you can type in 'plugins' and on the page that opens, you can search for anything related to On Call (since we don't know what you already installed).

And if you select a plugin, it will show you the dependencies as well.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Anurag Tripathi
Mega Patron
Mega Patron

‎05-28-2024 06:16 AM

Hi,

Most likely its this

AnuragTripathi_0-1716902160217.png

 

Here is the url for it -> ServiceNow Store

You can see the dependencies there.

-Anurag
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-28-2024 06:23 AM

Hi @HARITHA KHAREED 

 

I might be wrong , but on-call support for SOW is available in D.C. Release. For Native view it is OOTB available. 

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