Linking Knowledge Articles to CIs

[Scott Ronzetti]

Looking to know if there is a way to have an attribute on a CI that could be linked to a knowledge article.   We have loaded our system architecture diagrams and runbooks into knowledge, but I would like to complete the circle and have the ability to jump right from the CI to the article.  

[akash_mehta]

There is a Affected Products related list on the Knowledge article that you can link CI records to.  You can  then see them in a Knowledge Article related list on the CI.

If you wanted to create the field you could add a Knowledge reference to the CI as well.

-Akash