Managing Article Subscription Notifications

Frank Buttafarr
Giga Expert

Hi Everyone, 

 

We recently received feedback from our users that they sometimes receive too many notifications from our Article Subscriptions. 

 

So we recently tried to activate Email Digests to see if that would limit it, but it looks like the system looks at the article ID and just creates a digest for that one article instead of one for knowledge in general, which is how we were hoping it would work. 

 

Does anyone have any tips on how to limit the number of notifications that go out? 

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