reproting on articles being shared

[Kass3m]

Can we report on how many times a knowledge article has been shared by an Agent?

[Anurag Tripathi]

You have 3 (or more ) threads on same topic, please delete the duplicates so that you can get the help at one place

how many times a KA article has been shared - ServiceNow Community

Is there a way to report on which knowledge articl... - ServiceNow Community

[chetanb]

Hello 

I dont think OOTB is possible.

you can create custom field and develop script or flow whenever article has been shared by agent that field value changes (like notes-article infor added by agent or in inc). and with the help of report you can pull the custom filed.

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Regards,

CB

[Dr Atul G- LNG]

https://www.servicenow.com/community/knowledge-managers/how-many-times-a-ka-article-has-been-shared/...

[AndersBGS]

Hi @Kass3m ,

No, this is not possible OOTB, but how do you share the knowledge articles in your instance? 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders