The new Tokyo feature to provide a replacement article for a retired article is great! It allows you to specify a different article for a retired one so that future attempts to use saved URLs to the previous article will automatically redirect to the new article.
However, the dialog box to choose the replacement article only works in Classic! I reached out to SN Support 6 months ago (when we first upgraded to Tokyo and I tried to use the new feature in a workspace). They finally got back to me today that it is only going to work in Classic and they have no plans to add it to any workspace.
Additionally, with the feature currently enabled in Tokyo or Utah, the Retire button in any workspace does nothing (does not work at all). They are saying that will be fixed in Vancouver but no sooner.
This makes no sense to me as it seems all their development efforts have been going into Workspaces and they are taking things away from Classic.
Anyway, I have submitted an Idea to ask them to rethink this and make the feature available in Workspaces in the future. I would appreciate your vote if you have access to the Idea Portal:
https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=38077a1197e47910539e35d11153afb7&s...
