Servicenow Integration with Microsoft teams

Ritu gedam
Tera Contributor

‎01-30-2024 02:08 AM

Hi Everyone,

While using Microsoft integration core, OOB start microsoft teams chat showing an error 'Invalid access token.Check your credential alias'. Also when I am trying to install 'Microsoft integration core' on other instances, I am unable to install and No UI actions are coming. Please advise if I am missing something, any inputs will help.

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ashish0133
Tera Contributor

‎02-09-2024 02:23 AM

before start installing, please make sure that you are using the same account which is having the office 365 app installation access. Also, before doing that i would recommend you to open Office 365 in your local browser with whom you want to integrate. For ex: Dev instance should integrate with dev and that time you should login into dev office 365. 

 

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