Can gliderecord access or update affect subscription in our instance?

Francis Leane S
Tera Contributor

Good day, would like to ask any experts about subscription in servicenow. 

current scenario : We mapped custom table on app engine fulfiller subscription. Then we build a portal for the fulfiller user and also now allowing some other end user (non fulfiller) to access.

 

sample activities from end user : All using glidrecord serverscript from Portal ~

1.Create request on service catalog

2. See list of request using custom list widget.

3. Approve or reject approvals

 

question : For non fulfiller using portal for the actions above, is this not in compliance with our subscription? are we expecting additional cost or breach of contract?

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