Unbale to view KB in nowmobile search
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12-24-2023 02:06 AM
Hi Team
am getting error when am opening any KB in nowmobile from global search. We have enabled Ai serach and once you sear anything and then click articles - It shows articles but unable to open articles. from admin login also its throwing error as : You dont have sufficient previlages to access this kb articles
Please suggest me on this.
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12-24-2023 02:37 AM - edited 12-24-2023 02:38 AM
In order to resolve the issue, consider adding the knowledge base record in the knowledge base related list under the respective portal page.
or
it seems like your missing a Role on your account check if necessary role realted to knowledge managent and portal page specific.
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01-09-2024 06:24 AM
Nowmobile not showing Kb approvals in My task/To-dos. I can not see condition except as KB submission in To-dos approval sections. ANy suggestion how we can get KB approvals also in NowMobile?