Were to add SLA in Workflow

[Community Alums]

HI Everyone can someone help me with were exactly i need to SLA in workflow in which stage above attached screen shot Thanks in Advance

[Mark Manders]

What do you mean, put SLA in workflow? This looks like a Request workflow, so you can just create SLA definitions with conditions to start on certain stages of the Request/Requested Item/Catalog Task. SLA is not triggered from the workflow of a record.

[AndersBGS]

Hi @Community Alums ,

You don't set an SLA in a workflow but in the SLA definitions where you defined the conditions for when SLA should run. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders