Hello SNUG Members!   We hope you'll join us at Knowledge 2026, taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event features exciting new innovations including AI Agents, Agent Studio, the AI Control Tower, and RaptorDB.   With over 1,000 breakout sessions and content tracks, plus technical training, CreatorCon, and much more, there's something for everyone. [Take a look!]   Not registered yet? There's still time — but don't wait too long. The room block deadline for attendees closes on April 6th.   Event Highlights Certification Exam Waiver & Discount — Attend Knowledge and take any of the 18 mainline ServiceNow certification exams without needing to complete prerequisite training first. Registered attendees also receive a 75% discount on exam fees. Two brand-new certifications will be offered on-site for the first time: Certified Implementation Specialist – Data Foundations (CMDB & CSDM). ServiceNow University Day — A dedicated full day of deep technical learning is included as part of the Knowledge experience. The After Party at the Sphere — Cap off the event at the iconic Sphere venue with a night to remember, featuring Idris Elba on the decks followed by the Backstreet Boys. Come Find Us! Be sure to visit the Knowledge Playground in the Expo — a dedicated space for all community members, bringing together CreatorCon, SNU, and SNUGs in one place. We'd love to see you there!   Have questions? You can find help at the Events Help Center.   I hope to see you in Las Vegas this May!   Tracy O'Brien ... View more

Hello North Texas SNUG community,    We are still seeking customer presentations for our SNUG on April 9th. Please reach out to julianne.sackett@servicenow.com if you are interested in presenting your story.      ... View more

Don’t miss the chance to interact with ServiceNow customers and experts on April 9th at the North Texas SNUG!   Your success with ServiceNow is at the heart of every SNUG meeting. Whether you are new to ServiceNow or a long-time customer, the SNUG meetings are designed to help you on your journey.   Register to attend the upcoming ServiceNow SNUG meeting in Plano, TX, where you will: Get valuable tips and learn best practices Hear important updates from ServiceNow Network and collaborate with your peers In addition to the SNUG, we invite you to join us for an OPTIONAL Pre-SNUG Workshop. The workshop begins at 9:30 a.m.   This event is not just for ServiceNow developers, this is for anyone and everyone who uses the ServiceNow platform or solutions at your current place of work. Space is limited, so register to attend today.   SNUG meetings are designed to help all customers on their ServiceNow journey. Your success stories are a great help to others. If you have an example to share with local peers, we'd love to hear about it.   Special thank you to our sponsor, RapDev!   Please reach out to heather.strukus@servicenow.com if you have any questions.  ... View more

Don’t miss the chance to interact with ServiceNow customers and experts on April 9th at the North Texas SNUG!   Your success with ServiceNow is at the heart of every SNUG meeting. Whether you are new to ServiceNow or a long-time customer, the SNUG meetings are designed to help you on your journey.   Register to attend the upcoming ServiceNow SNUG meeting in Plano, TX, where you will: Get valuable tips and learn best practices Hear important updates from ServiceNow Network and collaborate with your peers In addition to the SNUG, we invite you to join us for an OPTIONAL Pre-SNUG Workshop. The workshop begins at 9:30 a.m.   This event is not just for ServiceNow developers, this is for anyone and everyone who uses the ServiceNow platform or solutions at your current place of work. Space is limited, so register to attend today.   SNUG meetings are designed to help all customers on their ServiceNow journey. Your success stories are a great help to others. If you have an example to share with local peers, we'd love to hear about it!    Please reach out to heather.strukus@servicenow.com if you have any questions.  ... View more

We're pleased to share that the next North Texas User Group meeting will take place on Thursday, April 9th at Koch Industries Plano office.   ServiceNow experts and users are invited to connect and talk about the latest ServiceNow updates, best practices, and network with other IT professionals.   We also want to thank our sponsor, RapDev!   There will be an optional hands-on lab before the main meeting. Stay tuned—an invitation and registration details will be sent soon. ... View more