JumpStart: CSA Pathway was built for professionals who want structured learning, real expert guidance, and a genuine learning community — just delivered in a way that fits around work and life. And when you complete it, you'll be ready to sit the ServiceNow Certified System Administrator (CSA) exam at 50% off the standard price.
Over the past two cohorts, 50 ANZ learners — IT admins, platform managers, consultants, and career-changers — have taken this path. Cohort 3 is now open.
How JumpStart works
Built by Lumify Work in partnership with ServiceNow, JumpStart blends the flexibility of self-paced content with the support structure that makes instructor-led training so effective.
Each week, you work through practical, hands-on content at your own pace — then come together with your cohort for a live one-hour session led by a certified ServiceNow expert. You get your questions answered, your understanding sharpened, and the motivation that comes from learning alongside others.
Duration: 12 June - 20 July 2026 - 5 weeks (4 weeks of learning + 1 week of exam preparation). 2–3 hours per week. You're never on your own.
And at the end of it? You'll be exam-ready — with a discounted CSA voucher waiting for you at just $250 AUD (ex GST). That's half what you'd normally pay.
JumpStart suits you if:
You're interested in instructor-led training but can't commit to a multi-day course right now
You've tried self-paced learning before but struggled without structure or support
You're new to ServiceNow and want a guided, community-based starting point
You want to work towards CSA certification without paying full exam price
You're a team lead looking to build internal capability without taking your team offline for days at a time
No prior ServiceNow experience needed.
How to register
Spaces are kept small deliberately — to protect the quality of coaching and the cohort experience.
Visit the Lumify Digital Hub
Log in or create your Lumify account
Find the ServiceNow JumpStart course page and register
→ Secure your place in Cohort 3 — and your path to CSA certification
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