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ServiceNow Exchange: Champion Your Upgrade to the Australia release (APAC)

ServiceNow — Mon, 18 May 2026 16:09:57 GMT

Unlock the full potential of your ServiceNow platform by championing a strategic, risk-aware upgrade to the Australia release. This session delivers actionable tips, proven governance practices, and essential tools to streamline your upgrade, minimize technical debt, and maximize business value. Discover how to plan, execute, and validate upgrades efficiently, leverage Community resources and expert guidance, and ensure a seamless experience for your stakeholders. Whether you're upgrading for the latest AI capabilities, enhanced security, or continued support, walk away empowered to drive successful outcomes, stay current on your release path, and accelerate your digital transformation with confidence.

Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today!

Questions for the presenters?

We do our best to allow time for Q&A at the end of the webinar. However, if you have questions about the topic, please post them in the comments section below and our product experts will be happy to assist you.

About ServiceNow® Exchange:

ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events

ServiceNow Exchange: Champion Your Upgrade to the Australia release

ServiceNow — Mon, 18 May 2026 16:10:14 GMT

Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today!

Questions for the presenters?

About ServiceNow® Exchange:

Live on ServiceNow: What's New in the Zurich release for Process Mining

Lolita Honkpo — Fri, 31 Oct 2025 19:26:31 GMT

In this session we'll cover the enhancements to ServiceNow's Process Mining in the Zurich release. There is so much to be excited about in this release - AI generated Improvement Opportunity highlights and Playbook generation, new idle time and touch point metrics, the introduction of Task Mining and so much more. This session will include live demonstrations of these enhancements and more.

About Live on ServiceNow®: Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow solutions. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions! Click here to see our other upcoming scheduled events.

Live on ServiceNow: [APAC] Discover new features and learn about the best CMDB tools

Lolita Honkpo — Thu, 04 Dec 2025 23:47:29 GMT

Get the Latest on CMDB & Data Foundations Enhancements! Join us for an overview of recent feature updates delivered with the Zurich release, focusing on enhancements that support CMDB, CSDM, and IT asset management practices. We’ll cover:

- CMDB Workspace V7.6 updates and improvements
- Introduction of CMDB Advisor for HAM
- Data Foundations Mainline Certification for CMDB & CSDM
- What’s new in SGC Central V2.2
- Updates to Service Graph Connectors
- Enhancements to CI Class Models

Whether you're focused on data quality, configuration management, or integration, this session will help you understand what's new and how to take advantage of it.

About Live on ServiceNow®: Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow solutions. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions! Click here to see our other upcoming scheduled events.

Live on ServiceNow: Discover new features and learn about the best CMDB tools

Lolita Honkpo — Thu, 04 Dec 2025 23:44:31 GMT

- CMDB Workspace V7.6 updates and improvements
- Introduction of CMDB Advisor for HAM
- Data Foundations Mainline Certification for CMDB & CSDM
- What’s new in SGC Central V2.2
- Updates to Service Graph Connectors
- Enhancements to CI Class Models

Whether you're focused on data quality, configuration management, or integration, this session will help you understand what's new and how to take advantage of it.

Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist

Lolita Honkpo — Thu, 04 Dec 2025 16:32:39 GMT

Join us as we showcase our new Now Assist capabilities for Integrated Risk Management (IRM), including risk assessment summarization, control objective change manager, common control objective creation, and risk event summarization. This combination of new Gen AI capabilities offer an enormous opportunity for IRM users to leverage the benefits of AI in their integrated risk environment.

Live on ServiceNow: Champion Your Upgrade to the Zurich release

Lolita Honkpo — Wed, 26 Nov 2025 16:36:24 GMT

Unlock the full potential of your ServiceNow platform with the Zurich release by championing a strategic, risk-aware upgrade journey. This session delivers actionable tips, proven governance practices, and essential tools to streamline your upgrade, minimize technical debt, and maximize business value.

Discover how to plan, execute, and validate upgrades efficiently, leverage Community resources and expert guidance, and ensure a seamless experience for stakeholders. Whether you’re upgrading for the latest features, enhanced security, or continued support, this session will empower you to drive successful outcomes and accelerate digital transformation with confidence.

Live on ServiceNow: [APAC] What’s new in the Zurich release for AI Control Tower

Lolita Honkpo — Wed, 08 Oct 2025 13:55:12 GMT

Join this webinar to see demos of the latest capabilities of the AI Control Tower, including integrations with Strategic Portfolio Management and Enterprise Architecture, AWS integration for AI discovery, value templates, improvements in risk and compliance posture insights, and many more exciting features for managing and governing AI in the enterprise.

Don't miss out on the opportunity to connect with ServiceNow experts and get your questions answered. Register now!

Live on ServiceNow: [APAC] Zurich release Upgrade Clinic: Access real-time support by the experts

Lolita Honkpo — Thu, 11 Dec 2025 14:54:40 GMT

Connect directly with our ServiceNow experts at the Zurich release Upgrade Clinic, an open Q&A forum designed to support your upgrade journey and help you maximize the platform's latest features and capabilities. Engage live with our Upgrade experts who will support you as you transition to the Zurich release—unlocking AI, data, and workflow innovations that drive transformative outcomes. T

his collaborative event empowers you to ask questions, understand how to navigate challenges, and learn best practices. Your questions lead the way; our experts provide guidance to help ensure your success.

Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today!

Live on ServiceNow: [APAC] What’s new in ServiceNow's Zurich release for Telecom

Lolita Honkpo — Fri, 31 Oct 2025 19:56:30 GMT

Join us for an exciting in-depth exploration of ServiceNow's Zurich Release for Telecom! Discover how AI-driven innovations empower Communication Service Providers to unlock growth and deliver exceptional experiences across service, data center, and field operations.

• Telecom Service Management equips agents with agentic workflow innovations that accelerate resolution and empower real-time feedback, delivering faster service
• Telecom Network Inventory enables optimal monitoring and management of data center infrastructure.
• Sales and Order Management for Telecom brings in greater automation and efficiency, from quoting to fulfillment with extended industry standard API compliance
• Self-serve, no-code discovery simplifies vendor onboarding with Telecom Service Operations Management.
• Real-time work order orchestration scales field operations with Field Service Management for Telecom.

Live on ServiceNow: Zurich release Upgrade Clinic: Access real-time support by the experts

Lolita Honkpo — Thu, 11 Dec 2025 14:57:24 GMT

This collaborative event empowers you to ask questions, understand how to navigate challenges, and learn best practices. Your questions lead the way; our experts provide guidance to help ensure your success.

Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today!

Live on ServiceNow: What's new in the Zurich release for App Development

Lolita Honkpo — Mon, 06 Oct 2025 20:59:46 GMT

Join this session to discover the latest App Development innovations in the Zurich release. Designed for ServiceNow developers, administrators, IT leaders, and architects, this session will highlight new capabilities to modernize and accelerate application delivery on the ServiceNow AI Platform.

You’ll see how Build Agent can transform natural language into fully functional ServiceNow applications, and how Developer Sandboxes create conflict-free environments for faster, safer coding. Our experts will also share proven approaches to streamline development, reduce time to market, and unlock new opportunities for innovation on the ServiceNow AI Platform.

Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register here!

Live on ServiceNow: What’s new in ServiceNow's Zurich release for Telecom

Lolita Honkpo — Fri, 31 Oct 2025 19:57:56 GMT

• Telecom Service Management equips agents with agentic workflow innovations that accelerate resolution and empower real-time feedback, delivering faster service
• Telecom Network Inventory enables optimal monitoring and management of data center infrastructure.
• Sales and Order Management for Telecom brings in greater automation and efficiency, from quoting to fulfillment with extended industry standard API compliance
• Self-serve, no-code discovery simplifies vendor onboarding with Telecom Service Operations Management.
• Real-time work order orchestration scales field operations with Field Service Management for Telecom.

Live on ServiceNow: [APAC] What's New in the Zurich release for ITOM AIOps

Lolita Honkpo — Fri, 31 Oct 2025 19:42:34 GMT

Join this session to learn about what is new for IT Operations Management AIOps for Zurich & the Q3 store release across Event Management, Health Log Analytics, AI Agents, Service Reliability Management, Service Observability, Synthetic Monitoring, and more! ! You will have the opportunity to interact with and ask questions to product management during this live session.

Live on ServiceNow: What's New in the Zurich release for Process Mining

Lolita Honkpo — Wed, 01 Oct 2025 23:33:31 GMT

Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered. Register today!

Live on ServiceNow: What's New in the Zurich release for Risk Entity-Based User Access

Lolita Honkpo — Fri, 31 Oct 2025 19:38:21 GMT

In this session, learn about the newest features in our common core tools for Risk products, including a deep dive into entity-based user access. This enables you to apply granular data access control measures using entities as a construct. You can now choose which users can access a particular entity’s related records, addressing the risk of unauthorized data exposure. There will also be time for Q&A.

Live on ServiceNow: [JPN] What's New in the Zurich release for ITOM AIOps

Lolita Honkpo — Fri, 31 Oct 2025 19:19:12 GMT

Zurich及び25'Q3のストアリリースにおける、ITOM AIOpsの最新機能を一挙に解説します。AIOpsコア、ヘルスログアナリティクス(HLA)、AIエージェント、サービスリライアビリティ(SRM)、サービスオブザーバビリティ、外形監視など、トピックが満載です！ライブ当日のセッションでは、弊社製品管理の者と直接やり取りしたり、質問をしたりできます、ぜひ奮って御参加下さい！

Live on ServiceNow: What's New in the Zurich release for ITOM AIOps

Lolita Honkpo — Fri, 31 Oct 2025 19:16:42 GMT

Live on ServiceNow: What's new in the Zurich release for Platform Security & ServiceNow Vault

Lolita Honkpo — Mon, 20 Oct 2025 21:43:40 GMT

Join us to discover what's new in the ServiceNow Zurich release for Platform Security and ServiceNow Vault. Learn about new out-of-the-box features, as well as enhancements to our premium advanced controls as part of ServiceNow Vault. Any customers using our foundational and premium platform security products on the ServiceNow AI Platform will be interested to know what's new in the latest release.

Live on ServiceNow: What’s new in the Zurich release for AI Control Tower

Lolita Honkpo — Mon, 27 Oct 2025 14:13:31 GMT