All The Community Week Blog posts

Re: MVP Insights: Agentic AI in Action - The Self-Evolving Service Catalog

BhartiK — Wed, 04 Mar 2026 04:50:39 GMT

This is great. Thanks for sharing the info in concise manner. Really appreciate it.

Re: Zoom Event: Platform Owners Roundtable: Day in the Life of a Platform Owner with Jerry Wong

BhartiK — Wed, 04 Mar 2026 04:49:41 GMT

Thanks for hosting this. Was this recorded and saved somewhere? Would look to take a look.

Re: Missed the Platform Owners Roundtable Zoom Event? Here's the recording!

Dinesh_Now — Wed, 25 Feb 2026 10:06:24 GMT

Very Useful..

Re: Missed Community Week? Catch up here!

MichaelK0718145 — Tue, 10 Feb 2026 19:07:46 GMT

I am sorry that I missed this! I am new to the community and hope to be involved in future activites.

Re: Fixing a Frozen Now Assist Panel in ServiceNow: The Simple Context Profile Trick

AidanM — Fri, 30 Jan 2026 15:35:03 GMT

I also found recently my loading issues were fixed by switcing the conversational interfaces > Asssistants > Now assist Panel > Display
From standard to Enhanced chat. No issues after that 🙂

Re: MVP Insights: Small Skill, Big Impact - Unlocking Now Assist Custom Skills

gramalingam — Thu, 15 Jan 2026 16:57:26 GMT

Thanks for the detailed post!

Re: #BuildWith is BACK! Here's your first look

Priyanka_786 — Mon, 24 Nov 2025 17:17:47 GMT

@laurentapia

I'm excited to share my entry for the ServiceNow hashtag

#BuildWithBuildAgent challenge!

I built a "Ai Code Review Manager" tracker with natural language prompts.

The Build Agent created the data table, the business logic, and this React-based component. I have entered prompt following YOLO template and the AI built it.

Submit Code by attaching file or entering code and submit for doe review, in couple of minutes, result will be displayed on dashboard. Easy tracking by replacing excel sheet

My LinkedIn post -here

Re: #BuildWith is BACK! Here's your first look

MadhanMaddy — Sun, 23 Nov 2025 17:37:47 GMT

Hello all,

I’m excited to share that I’ve completed my first project as part of the #BuildWith #BuildAgent challenge. This time, I wanted to explore something fun and different — and the result genuinely amazed me.

I built a complete Movie Database Application entirely through the ServiceNow Build Agent using just a structured prompt. The speed, precision, and intelligence with which the Build Agent generated tables, relationships, UI actions, scripts, and even demo data was incredible. A fully functional application, created in minutes, powered solely by natural-language instructions.

What impressed me even more was how the Build Agent handled troubleshooting. Whenever something didn’t behave as expected, it systematically checked across modules, validated configurations, and even removed rules or ACLs one at a time while testing in parallel to isolate the exact root cause — all within minutes. Debugging has never felt this effortless.

I created a custom application called “Movie Database”, designed to store movies, genres, and reviews, and offer users the ability to browse, filter, and explore a rich movie catalog. The highlight of the app is a Suggest Movie feature that recommends movies based on genres and ratings with a single click.

The prompt I used:
“Build a Movie Database application using ServiceNow where I can store movie information, genre categories, and user reviews. Include tables for movies, genres, movie-genre relationships, and reviews. Add fields like title, director, year, poster URL, and average rating. Create a Suggest Movie button that recommends a movie based on selected genres and minimum rating. Add demo data with at least ten movies across different genres. Implement business rules to compute average ratings, provide filtering options, and generate a clean UI for browsing movies.”

🎬 Key Features:
⭐ Centralized Movie Records with genres, ratings, and metadata
📚 Structured Data Model with Movies, Genres, Reviews, and M2M relationships
🔍 Smart Recommendation Engine with one-click movie suggestions
🛠 Automated rating calculations and background logic generated by Build Agent
📊 Ready-to-use dashboard components for top-rated and trending movies

LinkedIn Post : LinkedIn Post

Re: #BuildWith is BACK! Here's your first look

AJ_TechTrek — Sat, 22 Nov 2025 11:46:39 GMT

HI, I have build an Application using the Build Agent Community care hub , a centralized platform for community aid initiatives.Faster response times in emergencies (e.g., arranging ambulances, food during floods).Better engagement of volunteers and NGOs.A transparent system for tracking help requests and their resolution.Build stronger, connected communities with digital tools.
For example: A senior citizen can request medicine delivery, and the nearest available volunteer gets notified and can respond. Or during a RBC shortage, the system can notify eligible donors near a hospital in need

Linkedin Post - Community Care Hub

Community Post - Community Care Hub

Thanks

Ajay

Re: #BuildWith is BACK! Here's your first look

rcolocho — Wed, 19 Nov 2025 00:12:37 GMT

I created a new app with a user list. Using the Netflix series Suits, I created the main characters and purposely misstyped some names to see if the AI agent would correct it, which it did. Took two minutes to build my app and user list.

https://www.linkedin.com/posts/rcolocho_buildwithbuildagent-activity-7394838819545497601-5nSs?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAZmPpUBG1wb4tzqRzU_BhSwndXcuE6KJ8Q

Re: #BuildWith is BACK! Here's your first look

kunalmsonar — Tue, 18 Nov 2025 12:39:17 GMT

Hi @laurentapia ,
I’m thrilled to announce that I’ve successfully completed the #BuildWithBuildAgent Challenge.

The Community Link: Community Post Link .

#ServiceNow #ServiceNowIDE #BuildWith #BuildWithAgent #BuildWithChallenge

Re: #BuildWith is BACK! Here's your first look

LeonardoA — Mon, 17 Nov 2025 16:31:55 GMT

I've just started to work on the #BuildWithAgent challenge, provided annually by ServiceNow, and I could not be more excited with the results.

My main goal was to create a Service Portal, for a burger shop (that I’ve named “Howkins Burger”), informing the latest 5 news, the latest 5 priority 1 tickets, a button to submit a new ticket and a button for every ticket entry, to see its details. I also wanted to display a chart of all severities and a map of all burger shops.

That was my first prompt:

✅ "I want to create a Service Portal for the Howkins Burger company. In this portal, I want to view all the latest 5 news, and the latest 5 priority 1 tickets. Create a button to submit a new ticket. The theme's main colors must be yellow and black."

Next, I moved on to creating a dashboard that organized all tickets by priority. Once again, the agent understood perfectly what I had in mind. To achieve this, I've used the following prompt:

✅ "Create a chart in order to show all the tickets, separated by priorities. Create tickets, using different priorities to populate the chart. The chart must use the colors of the main theme".

To wrap things up, I asked for a world map showing all Howkins Burger locations — and the result turned out great. Here's the final prompt:

✅ "Create a world map and place 40 burger shops around the USA and Brazil. Spread them randomly in these two countries. Zoom in until only North and South America are visible on the map".

This challenge was a lot of fun, and it reinforced how powerful and promising the Build Agent really is.

Can not wait to #BuildWithAgent on my daily bases.

#ServiceNow #ServiceNowIDE #BuildWith #BuildWithAgent #BuildWithChallenge #ServicePortal # UX #UX #AI #ITSM

Click here to see the LinkedIn post!

Re: #BuildWith is BACK! Here's your first look

Chaitanya ILCR — Mon, 17 Nov 2025 09:01:18 GMT

I’m excited to share that I participated in the #BuildWithBuildAgent challenge and built an application called “My Reading Tracker” entirely using natural language prompts.

Here’s what makes this app special:

The Build Agent generated the data model, business logic, and a React-based Kanban UI automatically.
The app helps users organize books through three stages: Wishlist → Reading → Completed with simple clicks.
This experience showed me how quickly ideas can turn into functional apps using AI + Low-Code on ServiceNow.

Looking forward to exploring more possibilities with GenAI and Now Assist!

LinkedIn Post: My Reading Tracker LinkedIn Post

Re: Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12

soumyadeep10 — Mon, 17 Nov 2025 05:59:44 GMT

Hi @GlideFather , thank you for this but I'm aware of the fact that the actual post is the link you gave, I had already posted there but many thanks, if I wouldn't have then your comment would have saved me. Really appreciate it ❤️

Re: Missed the Community Week Social Zoom Event? Here's the recording!

Tosin D — Sun, 16 Nov 2025 20:48:11 GMT

@Shreya Wani It was great collaborating with you and learning from you.

Re: Missed the Community Week Social Zoom Event? Here's the recording!

Tosin D — Sun, 16 Nov 2025 20:40:49 GMT

An amazing session last week, a big thank you to @markpergola and the team for having us.

Re: #BuildWith is BACK! Here's your first look

maheshkhatal — Sun, 16 Nov 2025 09:40:08 GMT

Yes, I've built ITOM Operations Intelligence Command Center Using ServiceNow Build Agent.

The Community Link: Community Post ITOM Op Center Link

The LinkedIn post: LinkedIn post link

Thank you for the challenge. It was indeed fun 😀

Re: #BuildWith is BACK! Here's your first look

abirakundu23 — Mon, 17 Nov 2025 08:16:51 GMT

Hi All,
I’m happy to share that I attended the Build Agent app-creation session andI have successfully completed #BuildWithBuildAgent” Challenge.
It was truly fun and exciting to see how quickly the Build Agent can generate a complete application—in just a few prompts.

Idea:

Managers kick off a PIP for their reportees with a quick PIP Request record—. A signed PIP document seals the plan officially.

From there, managers and employees team up to map out growth needs, while HR jumps in to assign the right training. All sessions are logged in the PIP Coaching Class table, and managers get instant notifications when coaching is scheduled.

Weekly updates and PIP status flow right through the portal and workspace, keeping both managers and HR fully in sync. HR gets alerts for every key milestone—new PIPs, weekly progress, and final assessments.

At the end, managers submit the final review. HR closes the PIP if goals are met—otherwise, the plan extends and gets tracked in the PIP Extension table for another growth cycle. Smart role-based access managers see only their own teams, employees see only their own PIPs.

Build Agent Created:
Portal view
Manager create request from PIP Form
Workspace view
3 Functional tables like PIP Coaching class, PIP Request, PIP Extension.
Persona for Employee, HR , Manager.

Community Post : https://www.servicenow.com/community/developer-advocate-blog/unleash-the-power-of-build-agents-in-the-buildwithbuildagent/bc-p/3428196#M1890

LinkedIn Post : https://www.linkedin.com/posts/abira-kundu-9094881b3_servicenow-buildwithagent-servicenowcommunity-ugcPost-7395552921116925953-QfqD?utm_source=share&utm_medium=member_desktop&rcm=ACoAADG54xkB7Kfv-f9P9pOjNzD-iOaHmXNVSHY
Thanks !

Re: Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12

shreedevin — Fri, 14 Nov 2025 19:26:07 GMT

🌟 Simply Thriftify – Built for the #BuildWithBuildAgent Challenge!

As part of the #BuildWithBuildAgent challenge, I used ServiceNow’s Build Agent to create a full-fledged thrift inventory management application called Simply Thriftify designed to help Talize, a leading thrift store in Canada, manage inventory across multiple locations.

The entire app was built using natural language prompts and to my surprise, it took less than six prompts, including bug fixes, to create and deploy the full solution on my Personal Developer Instance (PDI)!

🪄 Step 1: Define the App Concept

I started with a clear goal: build a smart, multi-location inventory system that helps thrift stores track donations, sold items, low-stock alerts, and inter-store transfers.

I wanted the app to include:

📍 Location management for multiple stores
🏷️ Inventory item tracking with quantity, price, condition, and category
🔄 Transfer request workflow between stores
🔔 Low-stock notifications
📝 Audit logging for every inventory action
👥 Role-based access for clerks, managers, and admins

⚙️ Step 2: Prompt Build Agent

Here’s the core prompt I used:

“Create a scoped application called ‘Simply Thriftify’ that helps thrift stores manage inventory across multiple locations.
Include tables for locations, inventory items, transfer requests, and an action log.
Add workflows for stock updates, low-stock alerts, and transfer approvals.
Include roles for clerks, managers, and admins, plus a dashboard for managers with real-time stats and charts.”

Build Agent responded by generating a fully scoped, fully functional application, including tables, business rules, access controls, sample data, and forms.

🎨 Step 3: Build a Thrift Boutique UI

I then asked Build Agent to create a warm pastel, thrift boutique style dashboard with real-time analytics.
It generated:

A manager dashboard with live stats
Location-based inventory summaries
Category charts
Quick action buttons
A clean, responsive layout with soft gradients

🚀 Step 4: Deploy & Test

Within minutes, Simply Thriftify was live on my PDI complete with automation, dashboards, and role-based permissions.

This challenge showed me how powerful Build Agent can be when turning ideas into production-ready apps with almost no friction.

Here are the links to my posts if you'd like to check out the full journey:
Community Post: https://www.servicenow.com/community/developer-blog/building-simply-thriftify-with-build-agent-my-journey-in-the/ba-p/3425432

LinkedIn Post: https://www.linkedin.com/posts/shreedevi-narayana-9a53ab1b3_buildwithbuildagent-buildwithbuildagent-buildwithagent-activity-7394753595730161671-7Wfj?utm_source=share&utm_medium=member_desktop&rcm=ACoAADG2zc0Bll_u0Km6vCfKJf-BwSdf0L8JdUs

Thanks for cheering me on!

Re: #BuildWith is BACK! Here's your first look

shreedevin — Fri, 14 Nov 2025 19:16:23 GMT

I’m excited to share that I participated in the #BuildWithBuildAgent challenge and it was such a fun and inspiring experience! 🎉🚀
I loved exploring what’s possible with Build Agent, and I’m thrilled with what I was able to create in such a short time.

Here are the links to my posts if you'd like to check out the full journey:
🔗 Community Post: https://www.servicenow.com/community/developer-blog/building-simply-thriftify-with-build-agent-my-journey-in-the/ba-p/3425432

🔗 LinkedIn Post: https://www.linkedin.com/posts/shreedevi-narayana-9a53ab1b3_buildwithbuildagent-buildwithbuildagent-buildwithagent-activity-7394753595730161671-7Wfj?utm_source=share&utm_medium=member_desktop&rcm=ACoAADG2zc0Bll_u0Km6vCfKJf-BwSdf0L8JdUs

Thanks for cheering me on! 💛