All Arizona SNUG posts

Calling all customers!! Submit your story for Now at Work today!

Camille Del Car — Tue, 03 Aug 2021 21:32:39 GMT

Calling all ServiceNow customers! We're on the hunt for your stories to showcase in our fall virtual event, Now at Work. Submit your story today. We look forward to hearing how you are changing the world of work with ServiceNow! https://lnkd.in/g9pqumu

Join the Software Asset Management Seminar in Phoenix on 9/19

Laura Leslie Wh — Mon, 10 Sep 2018 18:38:35 GMT

Hello Arizona User Group Community,

We have a Software Asset Management Seminar coming to Phoenix on Wednesday, September 19. Join ServiceNow SAM experts and our specialized SAM partner ITS Partners for a lunch and learn at the Sheraton Grand Phoenix Hotel. We will be discussing best practices for implementing ServiceNow's new SAM solution.

Event Details:

Date: Wednesday, September 19, 2018

Time: 11:30 am - 2:00 pm

Location: Sheraton Grand Phoenix Hotel

340 N. 3rd St.

Phoenix, AZ 85004

Room: Cave Creek

Lunch will be served.

Space is limited. Register today.

Re: What user-to-user breakout sessions would you like to see at the upcoming SNUG on 9/26?

Carl Murray — Wed, 05 Sep 2018 20:04:23 GMT

The top 3 things that could help right now for our organization:

Metric Definitions

How others use them
What others are tracking

Survey

Totaling surveys and reporting based on the Actual Value, not the normalized value

Knowledge Base

Templates used
Effective formatting to make creation easy while being consitent

Re: What user-to-user breakout sessions would you like to see at the upcoming SNUG on 9/26?

Inactive_Us1180 — Tue, 04 Sep 2018 19:10:25 GMT

Custom apps using the new portal architecture. AngularJS and what others have done to make the system do something different then the norm.

Same with other modules, portal, discovery, CMDB, PA... we want to hear customers that are doing something unique and innovative. not the standard out of the box stuff that everyone does.

What user-to-user breakout sessions would you like to see at the upcoming SNUG on 9/26?

Laura Leslie Wh — Tue, 04 Sep 2018 18:58:33 GMT

Proposed user-to-user breakout topics:

ITOM - event management
Discovery (reconciliation, patterns vs probes, how legacy customers migrate to newer capabilities, etc.)
ServiceNow Backlog Reduction Methods
Automated Test Framework

Please comment with ideas and suggestions!

You're Invited! Configuration Management Database Workshop

stephanieesquiv — Mon, 21 May 2018 22:18:29 GMT

Come join us for the Configuration Management Database Workshop, with our CMDB Senior Outbound Product Manager, Drew Hart!

Date: Tuesday, June 12, 2018
Location: Banner University Medical Center Phoenix
1111 E McDowell Rd
Room: Conference Center
Phoenix, AZ 85006
Time: 10:00am – 2:00pm
Lunch will be served.

REGISTER NOW

During this workshop, we will:

- Tie configuration management to the strategic goals of your organization
- Develop a general strategic roadmap for configuration management capabilities
- Discuss our views on best practices for configuration management
- Review common use cases and potential use cases relevant to your organization
- Review implementation strategies

Agenda:
10:00 AM Welcome & Introduction
10:15 AM Identifying Your CMDB Goals & Objectives
11:00 AM Key Configuration Management Functions & a Framework for Growth
12:00 PM Working Lunch
12:30 PM Configuration Management Best Practices
1:30 PM Use Cases: Where to Focus
2:00 PM Closing Remarks

REGISTER NOW

Visit the SNUG booth at K18!

tracyo_brien — Tue, 08 May 2018 17:43:36 GMT

Visit the SNUG booth in the Customer Success Expo in the Community Lounge area to pick up your SNUG ribbon!

ServiceNow Partner looking for a Consulting Architect - Remote/Phoenix

brianprickril — Thu, 13 Jul 2017 20:31:27 GMT

I am representing a ServiceNow Partner who are looking to bring in a Technical ServiceNow Architect for a senior role within their practice. They are one of the most respected organizations in the Phoenix ServiceNow ecosystem in Phoenix.

You will be acting as one of the most senior design authorities on client projects. You will also be responsible for senior client stakeholder management; gathering requirements, finding the 'real' need, making recommendations and managing expectations.

Requirements

Extensive experience with ServiceNow.
Experience in leading a team in a technical environment
Extensive experience in the design & implementation of ServiceNow
Experience with ServiceNow related technologies, especially JavaScript.
Other desirables include HTML, XML, CSS, AngularJS, SOAP, REST
Good verbal communication skills to explain complex solutions to the team and wider business in a clear and concise manner.

This is an exciting full-time role for one of the most respected firms in the ServiceNow industry, offering opportunities to work on some of the biggest and most advanced projects in the area.

This is sure to prove a very popular role, so send your CV to b.prickril@washingtonfrank.com or call 215-240-4343 (Ext 3835) as soon as possible for a confidential discussion about the role.

*This client is unable to provide visa sponsorship at this time

Re: Rockies Virtual Lunch-n-Learns

erichemmer — Thu, 30 Oct 2014 16:12:33 GMT

Here is the latest recording of the Performance Analytics virtual Lunch-n-Learn that we conducted a couple weeks ago.

https://servicenow.box.com/Rockies-vLNL-Perf-Analytics

Re: Rockies Virtual Lunch-n-Learns

erichemmer — Tue, 19 Aug 2014 16:00:41 GMT

Don't forget, our next vLnL is August 27th at 11 AM Pacific Time. This will be an educational session on Password Reset, with a guest speaker, Brian Hastert from Time Warner Telecom. Contact us to learn more or register here:

-------------------------------------------------------

To register for the online event

-------------------------------------------------------

1. Go to https://servicenow.webex.com/servicenow/onstage/g.php?MTID=eda97f71146d954c43797ab17393e087b

2. Click "Register".

3. On the registration form, enter your information and then click "Submit".

Re: Rockies Virtual Lunch-n-Learns

erichemmer — Fri, 08 Aug 2014 22:54:45 GMT

The .arf files can be played back using the WebEx Network Recording Player.

Rockies Virtual Lunch-n-Learns

erichemmer — Fri, 08 Aug 2014 22:50:03 GMT

Hi Everyone - I wanted to make sure customers have access to the recordings of our virtual lunch-n-learns. Below is a list of the previous sessions. I will provide links to the others as we conduct them. Feedback and suggestions for new topics are always welcome! These files can be played back using the WebEx

Eric Hemmer

Advisory Solution Consultant

eric.hemmer@servicenow.com

(720) 570-8914

October 2013 - Enterprise Service Management #1

Recording: https://servicenow.box.com/ESM-1-vLNL

December 2013 - Enterprise Service Management #2 (Platform Deep Dive)

Recording: https://servicenow.box.com/ESM-2-vLNL

February 2014 - CMDB Planning

https://servicenow.box.com/CMDB-vLNL

April 2014 - Discovery

Recording: https://servicenow.box.com/Discovery-vLNL

June 2014 - Governance Risk & Compliance

Recording: https://servicenow.box.com/GRC-vLNL

Re: Mobile View in Desktop Browser

plavanv — Tue, 15 Jul 2014 18:40:53 GMT

Okay, thanks!

Re: Mobile View in Desktop Browser

wbrice — Tue, 15 Jul 2014 18:29:47 GMT

I can email you directly. Email me @ william.brice@mihs.org

Re: Mobile View in Desktop Browser

plavanv — Tue, 15 Jul 2014 18:23:07 GMT

Same thing; I'm cursed...

Re: Mobile View in Desktop Browser

wbrice — Tue, 15 Jul 2014 18:20:19 GMT

Knowledge14 Exclusive Registrant Content

Can you log into the above link?

Re: Mobile View in Desktop Browser

plavanv — Tue, 15 Jul 2014 18:18:48 GMT

I clicked on the link and it says "unauthorized"

(Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.)

Re: Mobile View in Desktop Browser

wbrice — Tue, 15 Jul 2014 18:11:23 GMT

here's the link

https://community.servicenow.com/servlet/JiveServlet/downloadBody/1263-102-2-1981/29LA10-ServiceNow-Mobile.zip

Re: Mobile View in Desktop Browser

wbrice — Tue, 15 Jul 2014 18:10:10 GMT

There's a Mobile walk through that was at knowledge 14... Let me find it and I will put the link for it. Then just follow the labs. Sets it up and you can start getting into the basics to make sure nothing has been skipped. The Wiki is always helpful

Re: Mobile View in Desktop Browser

plavanv — Tue, 15 Jul 2014 17:53:51 GMT

Great question, I do not think that I do. How do I go about doing so?