question Service now integration with jira using OAuth in API Insights forum

Service now integration with jira using OAuth

bhanuteja22 — Tue, 29 Jul 2025 06:06:47 GMT

Hi Team,

I want to know where accesss token is stored and what is the expiry of it

Thanks

Re: Service now integration with jira using OAuth

Dr Atul G- LNG — Tue, 29 Jul 2025 13:50:40 GMT

In ServiceNow, both access tokens and refresh tokens used in OAuth 2.0 authentication are stored in the oauth_credential table. The access token has a default lifespan of 60-90 minutes (75 minutes on average), while the refresh token typically has a lifespan of 90 days.

Re: Service now integration with jira using OAuth

Dr Atul G- LNG — Tue, 29 Jul 2025 13:50:53 GMT

Hi @bhanuteja22

https://www.servicenow.com/docs/fr-FR/bundle/yokohama-platform-security/page/administer/security/task/t_ManageTokens.html