question APM: Data Certification in Enterprise Architecture forum

APM: Data Certification

Nicole Bell — Mon, 10 Feb 2025 02:53:34 GMT

I am looking at implementing data certification capabilities for our Business Application records. Using the Schedule Definitions, I have set up the required records and the tasks get created and work as expected. Now that I have completed the certification task - is it supposed to be recorded or related somehow back to the Business App record that was certified?

I cannot see any OOTB way that the task and business app should be related together? Our users would like to easily see what Bus Apps they have certified, when, etc.

Appreciate any advice on this.

Re: APM: Data Certification

Mathew Hillyard — Mon, 10 Feb 2025 16:49:35 GMT

Hi @Nicole Bell

I believe the "Certified" field on the Business Application is unticked when the certification tasks are sent out, and then ticked once the Certification Task is completed. If any changes to fields have been made as part of the certification, this should also be reflected in changes to those fields on the target Business Application.

I hope this helps!
Mat

Re: APM: Data Certification

MEBoatman — Mon, 10 Feb 2025 16:57:13 GMT

@Mathew Hillyard I'm pretty sure that's not the case. We were told that the "Certified" field is completely manual and thus we don't even use it. I had our ServiceNow team add a "date last certified" and "last certified by" field to Business Applications to be able to track when an app was certified and by whom.

Re: APM: Data Certification

Mathew Hillyard — Mon, 10 Feb 2025 17:32:36 GMT

Yes, you're correct about the field, I was certain I'd seen that working on an engagement. It was probably customized. It makes sense as it is a Global field and so is not set as part of Data Certification, which for the EA would only be available with the subscription.

The fields that are amended as part of the certification task do update the corresponding Business App fields - just checked that in my PDI and that is working as expected.

Re: APM: Data Certification

Nicole Bell — Mon, 10 Feb 2025 20:24:51 GMT

Thanks! Did you use the suggested script here:

Solved: How to tell when a Business Application was last D... - ServiceNow Community

Or come up with something else? I only saw the above link after I posted yesterday.

Re: APM: Data Certification

MEBoatman — Mon, 10 Feb 2025 21:36:38 GMT

Mine is the accepted solution in the link you provided (Solved: How to tell when a Business Application was last D... - ServiceNow Community).

Re: APM: Data Certification

Nicole Bell — Mon, 10 Feb 2025 22:31:24 GMT

Thanks so much!!