https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/ba-p/2276471 <P>The ServiceNow product documentation site, <A title="ocs.servicenow.com/" href="https://docs.servicenow.com/">docs.servicenow.com</A>, is where you can go to learn everything about how the Now platform and its features work. Whether you're on the Istanbul release or you've just taken the latest patch, ServiceNow documentation helps you find out what's new in the product, what's fixed, and how to use ServiceNow to get your job done.</P><P></P><P>Besides documenting every application, feature, patch, and hot fix for the Now platform, the product documentation team also works hard to make your experience with our doc site better. We've recently added features to make using our content easier and we've fixed a few bugs. Here are some highlights.</P><P></P><H1>What's New on the Product Documentation site</H1><P></P><H3>Mini Table of Contents</H3><P>The biggest piece of feedback we've heard is that we need more content on our doc pages. To support our efforts to address that feedback, we've introduced mini tables of contents (TOCs) on longer pages with multiple headings.</P><P></P><P>The table of contents expands and contracts as you scroll — and it's sticky. It stays with you no matter where you are on the page.</P><P style="text-align: center;"><span class="lia-inline-image-display-wrapper" image-alt="mini-toc-blog-post.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/156025iC49B3BEF581EF56B/image-size/large?v=v2&amp;px=999" role="button" title="mini-toc-blog-post.png" alt="mini-toc-blog-post.png" /></span></P><H3>Time stamps to indicate when topics are last updated</H3><P>You want to know how "fresh" our content is, so we've provided time stamps to show when something has been updated.</P><P style="text-align: center;"><span class="lia-inline-image-display-wrapper" image-alt="last-updated.jpg"><img src="https://www.servicenow.com/community/image/serverpage/image-id/156033i0C4990DDAEEE3E4C/image-size/large?v=v2&amp;px=999" role="button" title="last-updated.jpg" alt="last-updated.jpg" /></span></P><H3>The end to Dead End searches</H3><P>If you misspell a word in a search query, it's frustrating to get the dreaded "No results" page. We've rolled out "Did you mean…?" to help you avoid dead-end searches. For example, search for "mild" and we'll suggest "MID" (as in MID Server) if no content matches "mild." We'll continue to tune and refine "Did you mean…?" to make it more and more useful over time.</P><P style="text-align: center;"><span class="lia-inline-image-display-wrapper" image-alt="did-you-mean.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/156043i8CC40015FAB21964/image-size/large?v=v2&amp;px=999" role="button" title="did-you-mean.png" alt="did-you-mean.png" /></span></P><P></P><P></P><H1></H1><H1>Fixed on the Product Documentation site</H1><P></P><TABLE border="1" class="jiveBorder" style="border: 1px solid #c6c6c6; width: 100%;"><TBODY><TR><TH style="text-align: left; background-color: #f2f2f2; color: #505050; padding: 6px;" valign="middle"><STRONG>Problem<BR /></STRONG></TH><TH style="text-align: left; background-color: #f2f2f2; color: #505050; padding: 6px;" valign="middle"><STRONG>Resolution</STRONG></TH></TR><TR><TD style="padding: 6px;">Left navigation menu (table of contents) does not stay minimized when you navigate from page to page.</TD><TD style="padding: 6px;">The left navigation menu stays minimized when you navigate to another page. If you expand the menu, it remains expanded until you minimize it again.</TD></TR><TR><TD style="padding: 6px;">When you click a link to navigate to a new topic, you are taken to the bottom or middle of the new page.</TD><TD style="padding: 6px;">Clicking a link to another topic takes you to the top of the new page.</TD></TR><TR><TD style="padding: 6px;">Previous Topic and Next Topic buttons are only at the top of a page.</TD><TD style="padding: 6px;">Previous Topic and Next Topic buttons, as well as the Save as PDF button, are at the top and bottom of each page.</TD></TR><TR><TD style="padding: 6px;">Certain search queries return results with excessively long descriptions.</TD><TD style="padding: 6px;">All search queries return a short description that is actually short.</TD></TR><TR><TD style="padding: 6px;">"Share" button in the footer of a page with a mini TOC might be hidden behind the Previous Topic button when the left navigation menu is expanded.</TD><TD style="padding: 6px;"><P>In progress.</P><P><STRONG>Workaround</STRONG>: Increase the size of your browser window or minimize the left navigation menu to access the share button.</P></TD></TR></TBODY></TABLE><P></P><P><SPAN style="color: #eb7a3d;"><SPAN style="color: #303030;"><SPAN>Keep the feedback coming! Let us know what you think about these recent additions and bug fixes. You can send email to </SPAN><A title="k-email-small" class="jive-link-email-small" href="mailto:docfeedback@servicenow.com">docfeedback@servicenow.com</A><SPAN> or leave us a comment.</SPAN></SPAN><BR /></SPAN></P> Tue, 01 Aug 2017 17:19:06 GMT amy_bowman 2017-08-01T17:19:06Z https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/ba-p/2276471 <P>The ServiceNow product documentation site, <A title="ocs.servicenow.com/" href="https://docs.servicenow.com/">docs.servicenow.com</A>, is where you can go to learn everything about how the Now platform and its features work. Whether you're on the Istanbul release or you've just taken the latest patch, ServiceNow documentation helps you find out what's new in the product, what's fixed, and how to use ServiceNow to get your job done.</P><P></P><P>Besides documenting every application, feature, patch, and hot fix for the Now platform, the product documentation team also works hard to make your experience with our doc site better. We've recently added features to make using our content easier and we've fixed a few bugs. Here are some highlights.</P><P></P><H1>What's New on the Product Documentation site</H1><P></P><H3>Mini Table of Contents</H3><P>The biggest piece of feedback we've heard is that we need more content on our doc pages. To support our efforts to address that feedback, we've introduced mini tables of contents (TOCs) on longer pages with multiple headings.</P><P></P><P>The table of contents expands and contracts as you scroll — and it's sticky. It stays with you no matter where you are on the page.</P><P style="text-align: center;"><span class="lia-inline-image-display-wrapper" image-alt="mini-toc-blog-post.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/156025iC49B3BEF581EF56B/image-size/large?v=v2&amp;px=999" role="button" title="mini-toc-blog-post.png" alt="mini-toc-blog-post.png" /></span></P><H3>Time stamps to indicate when topics are last updated</H3><P>You want to know how "fresh" our content is, so we've provided time stamps to show when something has been updated.</P><P style="text-align: center;"><span class="lia-inline-image-display-wrapper" image-alt="last-updated.jpg"><img src="https://www.servicenow.com/community/image/serverpage/image-id/156033i0C4990DDAEEE3E4C/image-size/large?v=v2&amp;px=999" role="button" title="last-updated.jpg" alt="last-updated.jpg" /></span></P><H3>The end to Dead End searches</H3><P>If you misspell a word in a search query, it's frustrating to get the dreaded "No results" page. We've rolled out "Did you mean…?" to help you avoid dead-end searches. For example, search for "mild" and we'll suggest "MID" (as in MID Server) if no content matches "mild." We'll continue to tune and refine "Did you mean…?" to make it more and more useful over time.</P><P style="text-align: center;"><span class="lia-inline-image-display-wrapper" image-alt="did-you-mean.png"><img src="https://www.servicenow.com/community/image/serverpage/image-id/156043i8CC40015FAB21964/image-size/large?v=v2&amp;px=999" role="button" title="did-you-mean.png" alt="did-you-mean.png" /></span></P><P></P><P></P><H1></H1><H1>Fixed on the Product Documentation site</H1><P></P><TABLE border="1" class="jiveBorder" style="border: 1px solid #c6c6c6; width: 100%;"><TBODY><TR><TH style="text-align: left; background-color: #f2f2f2; color: #505050; padding: 6px;" valign="middle"><STRONG>Problem<BR /></STRONG></TH><TH style="text-align: left; background-color: #f2f2f2; color: #505050; padding: 6px;" valign="middle"><STRONG>Resolution</STRONG></TH></TR><TR><TD style="padding: 6px;">Left navigation menu (table of contents) does not stay minimized when you navigate from page to page.</TD><TD style="padding: 6px;">The left navigation menu stays minimized when you navigate to another page. If you expand the menu, it remains expanded until you minimize it again.</TD></TR><TR><TD style="padding: 6px;">When you click a link to navigate to a new topic, you are taken to the bottom or middle of the new page.</TD><TD style="padding: 6px;">Clicking a link to another topic takes you to the top of the new page.</TD></TR><TR><TD style="padding: 6px;">Previous Topic and Next Topic buttons are only at the top of a page.</TD><TD style="padding: 6px;">Previous Topic and Next Topic buttons, as well as the Save as PDF button, are at the top and bottom of each page.</TD></TR><TR><TD style="padding: 6px;">Certain search queries return results with excessively long descriptions.</TD><TD style="padding: 6px;">All search queries return a short description that is actually short.</TD></TR><TR><TD style="padding: 6px;">"Share" button in the footer of a page with a mini TOC might be hidden behind the Previous Topic button when the left navigation menu is expanded.</TD><TD style="padding: 6px;"><P>In progress.</P><P><STRONG>Workaround</STRONG>: Increase the size of your browser window or minimize the left navigation menu to access the share button.</P></TD></TR></TBODY></TABLE><P></P><P><SPAN style="color: #eb7a3d;"><SPAN style="color: #303030;"><SPAN>Keep the feedback coming! Let us know what you think about these recent additions and bug fixes. You can send email to </SPAN><A title="k-email-small" class="jive-link-email-small" href="mailto:docfeedback@servicenow.com">docfeedback@servicenow.com</A><SPAN> or leave us a comment.</SPAN></SPAN><BR /></SPAN></P> Tue, 01 Aug 2017 17:19:06 GMT https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/ba-p/2276471 amy_bowman 2017-08-01T17:19:06Z https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276472#M3816 <P class="">Mini table of contents? &nbsp;</P><BR /><P class="">PRAISE THE LUDDY!</P><BR /><P class=""><BR /></P><BR /><P class=""><BR /></P><BR /> Tue, 08 Aug 2017 06:06:13 GMT https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276472#M3816 Uncle Rob 2017-08-08T06:06:13Z https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276473#M3817 <P>I'm glad you like it. <SPAN __jive_emoticon_name="happy" __jive_macro_name="emoticon" class="jive_emote jive_macro" data-renderedposition="8_129.109375_16_16" src="https://www.servicenow.com/8.0.4.21bdc7e/images/emoticons/happy.png"></SPAN></P><BR /> Tue, 08 Aug 2017 16:22:52 GMT https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276473#M3817 amy_bowman 2017-08-08T16:22:52Z https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276474#M3818 <P>I wish that the default search didn't automatically search all versions at once. &nbsp; Often you'll pick a topic and the same link will appeary over and over and over... the same page but for different versions of the tool. &nbsp; </P><BR /> Tue, 08 Aug 2017 17:28:34 GMT https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276474#M3818 Uncle Rob 2017-08-08T17:28:34Z https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276475#M3819 <P>I will give that feedback to my team. Thank you!</P><BR /> Tue, 08 Aug 2017 17:30:58 GMT https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276475#M3819 amy_bowman 2017-08-08T17:30:58Z https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276476#M3820 <P>Hi Robert,</P><BR /><P><BR /><A title="rfedoruk" __default_attr="2291" __jive_macro_name="user" class="jive-link-profile-small jive_macro jive_macro_user" data-id="2291" data-objecttype="3" data-orig-content="rfedoruk" data-renderedposition="52_8_71_16" data-type="person" href="https://www.servicenow.com/community?id=community_user_profile&amp;user=5aa25e6ddbd81fc09c9ffb651f961921">rfedoruk</A><SPAN> We have a mockup of a few options for "search clustering" to address the issue of having multiple search results (one for each version of the product). Are you interested in taking a look/providing feedback? If so, email me at </SPAN><A title="k-email-small" class="jive-link-email-small" href="mailto:amy.bowman@servicenow.com">amy.bowman@servicenow.com</A><SPAN> or reply here. Thank you! </SPAN></P><BR /><P></P><BR /><P>Amy</P><BR /> Mon, 18 Sep 2017 21:25:50 GMT https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276476#M3820 amy_bowman 2017-09-18T21:25:50Z https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276477#M3821 <P>That's caught me out a few times, too - the family checkboxes never seem to "stick".</P><BR /> Wed, 29 Nov 2017 16:35:28 GMT https://www.servicenow.com/community/in-other-news/what-s-new-and-what-s-fixed-on-docs-servicenow-com/bc-p/2276477#M3821 Dave Smith1 2017-11-29T16:35:28Z