Knowledge Base Digest: June 22, 2015

bianca_vaccarin — Mon, 22 Jun 2015 20:57:30 GMT

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Web Services

Allow diverse HTTP-based applications to talk to each other with web services. (Click to see all Web Services Knowledge Base articles)

Outbound REST calls via mid server not working from Scripts, script background and returns null response (KB0550022)

Global Support and Troubleshooting

Get the most from self service resources and troubleshooting with Global Support and Troubleshooting articles. (Click to search for Global Support and Troubleshooting Knowledge Base articles)

Import/Export

Migrate data from one instance to another. (Click to see all Import/Export Knowledge Base articles)

Incident Management

Restore normal service operation as quickly as possible following an incident, while minimizing impact to business operations and ensuring quality is maintained with Incident Management. (Click to see all Incident Management Knowledge Base articles)

System Archiving and rules per table (KB0546808)

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management. (Click to see all Knowledge Management Knowledge Base articles)

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to see all User Interface Knowledge Base articles)

Re: Knowledge Base Digest: June 22, 2015

Nishikant — Wed, 24 Jun 2015 09:52:56 GMT

bianca.vaccarini cannot access the KBs under Helpful solutions keeps giving You do not have sufficient privileges to access this knowledge item

Re: Knowledge Base Digest: June 22, 2015

bianca_vaccarin — Wed, 24 Jun 2015 19:43:19 GMT

That is a mistake on our part. I will look into it and update the digest!

Re: Knowledge Base Digest: June 22, 2015

bianca_vaccarin — Wed, 24 Jun 2015 23:21:13 GMT

You should be able to click on it now. I moved it under Global Support and Troubleshooting.

Re: Knowledge Base Digest: June 22, 2015

Nishikant — Thu, 25 Jun 2015 07:12:34 GMT

Thanks a lot, can access it now

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Knowledge Base Digest: June 22, 2015

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