Knowledge Base Digest: April 21, 2015

bianca_vaccarin — Mon, 20 Apr 2015 18:34:29 GMT

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Browser Compatibility

The ServiceNow platform supports the latest version of Firefox, Chrome, Internet Explorer and Safari unless otherwise indicated. (Click to see all Browser Compatibility Knowledge Base articles)

Discovery

Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery. (Click to see all Discovery Knowledge Base articles)

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management. (Click to see all Knowledge Management Knowledge Base articles)

Articles attached to a record are appended to the Comments field even when the system property "glide.knowman.attach.field" is set to"work_notes" (KB0547928)

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)

SLA

Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA) (Click to see all SLA Knowledge Base articles)

SLA Definitions the Stage field condition choices only shows "Catalog Item Removed"(KB0549420)

System Applications

Create, organize and manage your applications with System Applications. (Click to see all System Applications Knowledge Base articles)

Can't add a table_name or field_name typed custom field that contains the allow_public attribute (KB0549407)

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to see all User Interface Knowledge Base articles)

UI Page processing script does not run for non-authenticated users (KB0547906)

post Knowledge Base Digest: April 21, 2015 in In other news

Knowledge Base Digest: April 21, 2015