https://www.servicenow.com/community/in-other-news/knowledge-base-digest-november-24-2015/ba-p/2282869 <P><span class="lia-inline-image-display-wrapper" image-alt="kb image.jpg"><img src="https://www.servicenow.com/community/image/serverpage/image-id/156691i01B72E080E7F6A52/image-size/large?v=v2&amp;px=999" role="button" title="kb image.jpg" alt="kb image.jpg" /></span></P><P style="min-height: 8pt; height: 8pt; padding: 0px;"><SPAN style="font-size: 10pt; line-height: 1.5em;">The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.</SPAN></P><P class="p2" style="min-height: 8pt; height: 8pt; padding: 0px;"></P><P class="p2" style="min-height: 8pt; height: 8pt; padding: 0px;"></P><P style="min-height: 8pt; height: 8pt; padding: 0px;"></P><P style="min-height: 8pt; height: 8pt; padding: 0px;"></P><P class="p2">Recently added and updated Knowledge Base articles:</P><P class="p2" style="min-height: 8pt; height: 8pt; padding: 0px;"></P><P></P><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">CMS<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P style="font-size: 13.3333330154419px;">The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.</P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552713" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552713">The content_block_iframe is cut off in portal page. &nbsp; (KB0552713)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552751" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552751">iFrame is locking column heading (KB0552751)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0551806" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0551806">Vertical scrollbar overlays text in CMS on Internet Explorer 10 and 11 (KB0551806)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552006" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552006"> In CMS, the popup becomes a blank white window (KB0552006)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0551841" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0551841">Back button does not work for reference icon on list in CMS (KB0551841)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0551901" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0551901">g_form.showFieldMsg scrollForm does not work in CMS (KB0551901)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552274" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552274">Gauge Target Page does not work when drilling down on non-list gauge (KB0552274)</A></LI></UL><P></P><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">Import/Export<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P style="font-size: 13.3333330154419px;">Migrate data from one instance to another.</P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0546985" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0546985">Database streaming errors running 4 simultaneous runs of the same transform (KB0546985)</A></LI></UL><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">Performance Analytics<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P style="font-size: 13.3333330154419px;"><SPAN style="font-size: 13.3333330154419px;">Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.</SPAN></P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552914" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552914">Performance Analytics Score does not Match Records Tab (KB0552914)</A></LI></UL><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">Reporting<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P>Manage and customize the visibility, types, generation, and output types with reporting.</P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552957" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552957">Report source Change requests.Open.Emergency needs to be updated (KB0552957)</A></LI></UL><P></P><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">Service Catalog<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P style="font-size: 13.3333330154419px;">Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.</P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552815" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552815">Calculation of Delivery Date and Estimated Delivery Date in checkout page (KB0552815)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552724" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552724">Access Control in entitlements and user criteria (KB0552724)</A></LI></UL><P></P><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">Text Search<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P style="font-size: 13.3333330154419px;">Find information quickly by searching within ServiceNow using zing search and global text search.</P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552960" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552960">Upgrading zing text search engine (KB0552960)</A></LI></UL> Mon, 23 Nov 2015 21:01:13 GMT bianca_vaccarin 2015-11-23T21:01:13Z https://www.servicenow.com/community/in-other-news/knowledge-base-digest-november-24-2015/ba-p/2282869 <P><span class="lia-inline-image-display-wrapper" image-alt="kb image.jpg"><img src="https://www.servicenow.com/community/image/serverpage/image-id/156691i01B72E080E7F6A52/image-size/large?v=v2&amp;px=999" role="button" title="kb image.jpg" alt="kb image.jpg" /></span></P><P style="min-height: 8pt; height: 8pt; padding: 0px;"><SPAN style="font-size: 10pt; line-height: 1.5em;">The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.</SPAN></P><P class="p2" style="min-height: 8pt; height: 8pt; padding: 0px;"></P><P class="p2" style="min-height: 8pt; height: 8pt; padding: 0px;"></P><P style="min-height: 8pt; height: 8pt; padding: 0px;"></P><P style="min-height: 8pt; height: 8pt; padding: 0px;"></P><P class="p2">Recently added and updated Knowledge Base articles:</P><P class="p2" style="min-height: 8pt; height: 8pt; padding: 0px;"></P><P></P><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">CMS<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P style="font-size: 13.3333330154419px;">The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.</P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552713" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552713">The content_block_iframe is cut off in portal page. &nbsp; (KB0552713)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552751" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552751">iFrame is locking column heading (KB0552751)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0551806" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0551806">Vertical scrollbar overlays text in CMS on Internet Explorer 10 and 11 (KB0551806)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552006" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552006"> In CMS, the popup becomes a blank white window (KB0552006)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0551841" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0551841">Back button does not work for reference icon on list in CMS (KB0551841)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0551901" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0551901">g_form.showFieldMsg scrollForm does not work in CMS (KB0551901)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552274" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552274">Gauge Target Page does not work when drilling down on non-list gauge (KB0552274)</A></LI></UL><P></P><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">Import/Export<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P style="font-size: 13.3333330154419px;">Migrate data from one instance to another.</P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0546985" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0546985">Database streaming errors running 4 simultaneous runs of the same transform (KB0546985)</A></LI></UL><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">Performance Analytics<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P style="font-size: 13.3333330154419px;"><SPAN style="font-size: 13.3333330154419px;">Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.</SPAN></P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552914" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552914">Performance Analytics Score does not Match Records Tab (KB0552914)</A></LI></UL><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">Reporting<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P>Manage and customize the visibility, types, generation, and output types with reporting.</P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552957" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552957">Report source Change requests.Open.Emergency needs to be updated (KB0552957)</A></LI></UL><P></P><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">Service Catalog<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P style="font-size: 13.3333330154419px;">Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.</P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552815" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552815">Calculation of Delivery Date and Estimated Delivery Date in checkout page (KB0552815)</A></LI><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552724" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552724">Access Control in entitlements and user criteria (KB0552724)</A></LI></UL><P></P><P></P><P style="font-size: 13.3333330154419px;"><SPAN style="color: #c70b04; font-size: 14pt;">Text Search<BR /></SPAN></P><HR style="font-size: 13.3333330154419px;" /><P style="font-size: 13.3333330154419px;">Find information quickly by searching within ServiceNow using zing search and global text search.</P><UL><LI><A title="i.service-now.com/kb_view.do?sysparm_article=KB0552960" href="https://hi.service-now.com/kb_view.do?sysparm_article=KB0552960">Upgrading zing text search engine (KB0552960)</A></LI></UL> Mon, 23 Nov 2015 21:01:13 GMT https://www.servicenow.com/community/in-other-news/knowledge-base-digest-november-24-2015/ba-p/2282869 bianca_vaccarin 2015-11-23T21:01:13Z