Knowledge Base Digest: July 13, 2015

bianca_vaccarin — Mon, 13 Jul 2015 16:13:40 GMT

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

CMS

The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.

Multi line text (textarea) variable will hide CMS buttons due to iFrame not resizing (KB0550675)

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management.

On-call Scheduling

On-call scheduling provides a way to determine which member of a user group is available to complete a task.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Stock ACLs prevent com.glide.attachment.max_size property from being checked for non-admin users (KB0550646)

Workflow

Automate multi-step processes with a graphical workflow engine.

Set Value on Approval field to "Not Yet Requested" before Rollback To activity will re-request ALL approvals (KB0550631)

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Knowledge Base Digest: July 13, 2015