How the Conflicts section can be populated for the Change form in SOW.

VarshaSambha — Tue, 11 Nov 2025 10:33:37 GMT

How the Conflicts section can be populated for the Change form in SOW?

UI Macros aren’t supported in SOW, so how can we activate the OOB ‘Check Conflict’ (since it is deactivated OOB already)UI Action? How should we handle this scenario in SOW?

Thanks in advance.

Re: How the Conflicts section can be populated for the Change form in SOW.

NavinAgarwal — Wed, 12 Nov 2025 04:19:43 GMT

Hi @VarshaSambha ,

Please check the solution is already provided in the below community post.

https://www.servicenow.com/community/developer-forum/unable-to-run-conflict-detection-in-sow-using-a-workspace-client/m-p/3131345#:~:text=Create%20a%20Before%20Business%20Rule%20(BR)%20with,allow%20the%20request%20to%20proceed%20as%20normal.

If you found my response helpful, could you please mark it as ‘Accept as Solution’ and ‘Helpful’? This small action goes a long way in helping other community members find the right answers more easily and supports the community.

Regards,
Navin

question How the Conflicts section can be populated for the Change form in SOW. in Change Management SOW forum

How the Conflicts section can be populated for the Change form in SOW.

Re: How the Conflicts section can be populated for the Change form in SOW.