question Re: How to show UI action to only few Roles in Common Service Data Model forum

How to show UI action to only few Roles

Purushotham9963 — Tue, 17 Jan 2023 11:42:37 GMT

Hi ,

i have created one UI Action on incident Table to created child tasks. and the Button ' create task' should be visible to only for few users who is having few custom roles.

And i am aware that we can achieve this if we give"gs.hasRole('contract_manager') " in the condition field in UI action. But since we have many conditions we do not have any space left to give this in the condition field.

Can anyone please help me with the script to achieve this?

Re: How to show UI action to only few Roles

Martin Grosskop — Tue, 17 Jan 2023 11:45:23 GMT

There is tab on a UI action where you can list the roles required to see the UI action:

Re: How to show UI action to only few Roles

Purushotham9963 — Tue, 17 Jan 2023 12:03:21 GMT

I tried that unfortunately it is not working

Re: How to show UI action to only few Roles

purdue — Tue, 18 Jun 2024 03:55:45 GMT

Hello,

Did you ever get an answer to this. It is not working for me.

Thanks.

Chad

Re: How to show UI action to only few Roles

Rebecca3 — Thu, 15 Aug 2024 11:41:15 GMT

Hi all,

Requires Roles works (I just confirmed it), however it does work in the same way ACLs do - a user can have any of the roles listed, they do not need to have all the roles listed. Here is my configuration and it works as expected, the UI Action does not appear for users who do not have the role listed

I have encountered issues with the character limitation on the Conditions field and a way around this is to move the logic to a script include and call the script include in the condition check - ServiceNow even does this, an example is the 'Assign to me' out-of-box UI action installed with ITSM Workspace (sys id = e44b67f63b330300a2bac9bb34efc46a)

Rebecca

Re: How to show UI action to only few Roles

Community Alums — Thu, 15 Aug 2024 11:49:05 GMT

Dear @Purushotham9963 ,

'we have many conditions we do not have any space left to give this in the condition field.'

There are 2 ways you can over come when you have no space left on condition.

1 Easy way :

Create a duplicate ui of the existing UI Action and on the duplicate UI action remove all the condition and place only the condition for which there was no space left.

2. Scripted Way:

Create a script include with all the conditions and call the script include in UI action.

Now the choice is yours... 🙂

Re: How to show UI action to only few Roles

Rebecca3 — Thu, 15 Aug 2024 12:31:22 GMT

#1 won't work if the logic is all ANDs and not ORs because it's evaluated separately - a simple example, if you have current.state == 3 and gs.isMemberOf(current.assignment_group) and you separate this into two different actions, the UI action will show any time the state is 3 regardless of whether the logged in user is a member of the assignment group. The second action will also show for anyone who is a member of the assignment group, so those people will see two UI actions and not know the difference.

It also means you are duplicating code in more than one place which becomes harder to maintain over time.