question Re: Can someone post the OOB CI Class Hierarchy? in Common Service Data Model forum

Can someone post the OOB CI Class Hierarchy?

RuthL — Thu, 12 Sep 2024 14:15:44 GMT

Hi all.

Could someone run and post the CI Class Hierarchy from one of the latest versions of SNow (we are on Washington DC but it doesn't have to be that version)? In another thread (Solved: Listing all CI Classes (instead of browsing throug... - Page 2 - ServiceNow Community), Oleg posted a script that could be used and the output that results from that script and it was incredibly helpful.

Unfortunately, I don't have the ability to run scripts, nor access the CI Class Manager. I am hoping to get the latest version of the list as the one above is 5 years old.

Could someone please help?

Re: Can someone post the OOB CI Class Hierarchy?

Daniel Borkowi1 — Tue, 17 Sep 2024 06:43:11 GMT

Hi Ruth,

there are some tools available which could generate a Diagramm based on sys_db_object table (see attachment). I did this some years ago with Excel (not a class diagram). It's not up-to-date but includes most OOTB classes.

Greets
Daniel

Please mark reply as Helpful/Correct, if applicable. Thanks!

Re: Can someone post the OOB CI Class Hierarchy?

mbourla — Tue, 17 Sep 2024 09:37:52 GMT

Hi Ruth,

Here is the OOTB CI Class hierarchy (from Washington).

Regards
Michael

Re: Can someone post the OOB CI Class Hierarchy?

RuthL — Tue, 17 Sep 2024 13:05:25 GMT

Hi Dan,

Either the link is bad or my organization is blocking it because I get an error. It looks like Mike provided the output for Washington. Thank you though.

Re: Can someone post the OOB CI Class Hierarchy?

mbourla — Tue, 17 Sep 2024 13:11:50 GMT

By the way, here's the code for generating that output e.g. in a background script:

Re: Can someone post the OOB CI Class Hierarchy?

Daniel Borkowi1 — Tue, 17 Sep 2024 13:22:29 GMT

I'm sure you changed in the URL instance_name with you instance name, so that I guess you don't have enough privileges to read this table (sys_db_object).

Re: Can someone post the OOB CI Class Hierarchy?

RuthL — Tue, 17 Sep 2024 13:35:19 GMT

I'm just a user so I don't have rights to anything admin related.

Re: Can someone post the OOB CI Class Hierarchy?

Daniel Borkowi1 — Tue, 17 Sep 2024 14:55:10 GMT

Ok than I recommend to ask an Admin in your company, she/he can also execute the script posted by @mbourla. You will see then also you companies custom tables in CMDB, if there are some.